Platform operations in the industry 4.0 era: Recent advances and the 3As framework

T Siqin, TM Choi, SH Chung… - IEEE Transactions on …, 2022 - ieeexplore.ieee.org
In the Industry 4.0 era, implementing advanced technologies to enhance platform operations
is crucial. Motivated by the importance of platforms and the wide implementation of Industry …

COVID‐19 pandemic in the new era of big data analytics: Methodological innovations and future research directions

J Sheng, J Amankwah‐Amoah… - British Journal of …, 2021 - Wiley Online Library
Although scholars in management recognize the value of harnessing big data to
understand, predict and respond to future events, there remains little or very limited overview …

When blockchain meets social-media: Will the result benefit social media analytics for supply chain operations management?

TM Choi, S Guo, S Luo - Transportation Research Part E: Logistics and …, 2020 - Elsevier
Social media analytics is very critical in modern supply chain operations management
(SCOM). However, in terms of methods, conducting social media analytics (SMA) for SCOM …

[HTML][HTML] Health, psychosocial, and social issues emanating from the COVID-19 pandemic based on social media comments: text mining and thematic analysis …

O Oyebode, C Ndulue, A Adib… - JMIR medical …, 2021 - medinform.jmir.org
Background: The COVID-19 pandemic has caused a global health crisis that affects many
aspects of human lives. In the absence of vaccines and antivirals, several behavioral …

Data science and analytics in aviation

SH Chung, HL Ma, M Hansen, TM Choi - Transportation research part E …, 2020 - Elsevier
Data science and analytics are attracting more and more attention from researchers and
practitioners in recent years. Due to the rapid development of advanced technologies …

Two decades of research on consumer behaviour and analytics: reviewing the past to prepare for the future

NS Jayawardena, A Behl, M Ross, S Quach… - Journal of Global …, 2022 - igi-global.com
The present study is a systematic literature review that identifies the context of consumer
behaviour and analytics in business to forecast the future of consumer behaviour with …

Customer opinions mining through social media: insights from sustainability fraud crisis-Volkswagen emissions scandal

J Ding, M Xu, YK Tse, KY Lin… - Enterprise Information …, 2023 - Taylor & Francis
Social media has emerged as a vital tool to advance two-way communication between
companies and customers. This paper uses 29,764 tweets to investigate a sustainability …

Analysis of airline employees' perceptions of corporate preparedness for COVID-19 disruptions to airline operations

SJ Hong, M Savoie, S Joiner, T Kincaid - Transport Policy, 2022 - Elsevier
The focus of this research is an analysis of US-based airline employees' responses to
corporate preparedness for the COVID-19 disruptions to domestic and international airline …

Integrating advanced discrete choice models in mixed integer linear optimization

MP Paneque, M Bierlaire, B Gendron… - … Research Part B …, 2021 - Elsevier
In many transportation systems, a mismatch between the associated design and planning
decisions and the demand is typically encountered. A tailored system is not only appealing …

Evaluation of fresh food logistics service quality using online customer reviews

S Chen, Y Wang, S Han, MK Lim - International Journal of …, 2023 - Taylor & Francis
Improving the quality of cold chain logistics services is a great challenge for fresh food e-
commerce companies. Traditionally, the evaluation of logistics service quality has been …