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The role of politeness in human–machine interactions: a systematic literature review and future perspectives
P Ribino - Artificial Intelligence Review, 2023 - Springer
The growing prevalence of interactions between humans and machines, coupled with the
rapid development of intelligent and human-like features in technology, necessitates …
rapid development of intelligent and human-like features in technology, necessitates …
Becoming a robot-overcoming anthropomorphism with techno-mimesis
Employing anthropomorphism in physical appearance and behavior is the most widespread
strategy for designing social robots. In the present paper, we argue that imitating humans …
strategy for designing social robots. In the present paper, we argue that imitating humans …
Step aside! VR-based evaluation of adaptive robot conflict resolution strategies for domestic service robots
As domestic service robots become more prevalent and act autonomously, conflicts of
interest between humans and robots become more likely. Hereby, the robot shall be able to …
interest between humans and robots become more likely. Hereby, the robot shall be able to …
" Is this all you can do? harder!" the effects of (im) polite robot encouragement on exercise effort
Most social robot behaviors in human-robot interaction are designed to be polite, but there is
little research about how or when a robot could be impolite, and if that may ever be …
little research about how or when a robot could be impolite, and if that may ever be …
It will not take long! longitudinal effects of robot conflict resolution strategies on compliance, acceptance and trust
Domestic service robots become increasingly prevalent and autonomous, which will make
task priority conflicts more likely. The robot must be able to effectively and appropriately …
task priority conflicts more likely. The robot must be able to effectively and appropriately …
Development and testing of psychological conflict resolution strategies for assertive robots to resolve human–robot goal conflict
As service robots become increasingly autonomous and follow their own task-related goals,
human-robot conflicts seem inevitable, especially in shared spaces. Goal conflicts can arise …
human-robot conflicts seem inevitable, especially in shared spaces. Goal conflicts can arise …
[HTML][HTML] Modelling multimodal dialogues for social robots using communicative acts
Social Robots need to communicate in a way that feels natural to humans if they are to
effectively bond with the users and provide an engaging interaction. Inline with this natural …
effectively bond with the users and provide an engaging interaction. Inline with this natural …
“No, I Won't Do That.” Assertive Behavior of Robots and its Perception by Children
K Maj, P Grzybowicz, J Kopeć - International Journal of Social Robotics, 2024 - Springer
This paper contributes to the understanding of child-robot interaction through the
investigation of child interactions with and anthropomorphization of humanoid robots when …
investigation of child interactions with and anthropomorphization of humanoid robots when …
Hey robot, tell it to me straight: how different service strategies affect human and robot service outcomes
With robots already entering simple service tasks in shops, it is important to understand how
robots should perform customer service to increase customer satisfaction. We investigate …
robots should perform customer service to increase customer satisfaction. We investigate …
Is Politeness Better than Impoliteness? Comparisons of Robot's Encouragement Effects Toward Performance, Moods, and Propagation
This study experimentally compared the effects of encouragement with polite/impolite
attitudes from a robot in a monotonous task from three viewpoints: performance, mood, and …
attitudes from a robot in a monotonous task from three viewpoints: performance, mood, and …