Abstract Background: Technology Acceptance Model (TAM) and Expectation-Confirmation
Model (ECM) integration model are commonly used to analyze the intention to use …

Purpose This study aims to investigate and test the impact of competitive priorities, in terms
of quality, speed, dependability, flexibility, cost and patient engagement, on patient …

Abstract The Maynilad Water Services Inc.(MWSI) is responsible for supplying water to the
west zone of Metro Manila. The utility provides service to 17 cities and municipalities which …

The onset of the COVID-19 pandemic has prompted nations globally to adopt lockdown
policies, resulting in a substantial shift in people's travel behavior. This pandemic has …

This research examined the factors that affect customer satisfaction and switching behavior
in the post-merger of the state-owned Islamic banks in Indonesia. Data were collected by …

The purpose of this study is to determine the significant indicators of European Energy
Union policy. A novel artificial intelligence (AI)-enhanced and hybrid quantum fuzzy ranking …

Live-streaming technology has been widely adopted to promote the sale of green
agricultural products. Based on the literature regarding electronic commerce and customer …

Introduction Emergency Medical Language Services (EMLS) have played a crucial role in
the COVID-19 pandemic. Research on the quality and its influencing factors of EMLS is …

The impetus for this research is the suboptimal concept of service quality and perceived
privacy toward customer satisfaction for online food delivery. This study seeks to ascertain …

This scholarly investigation analyses the determinants that affect customer satisfaction,
loyalty, and trust within Islamic banking. The data source used in this study is primary data …