Even at an early stage, diverse big data have been applied to tourism research and made
an amazing improvement. This paper might be the first attempt to present a comprehensive …

Extensive research has been conducted on e-tourism spanning a wide range of concepts,
challenges and concerns discussed in tourism recommender systems (TRS). Smart tourism …

The purpose of this paper is to investigate how family businesses utilise social media tools,
to determine what the purposes, benefits and challenges are, and to discover competencies …

In tourism, customer engagement has been found to boost loyalty, trust and brand
evaluations. Customer engagement is facilitated by social media, but neither of these …

This paper provides an objective, systematic and holistic review of the sharing economy
(SE) academic literature to uncover the theoretical foundations and key themes underlying …

Big data generated across social media sites have created numerous opportunities for
bringing more insights to decision-makers. Few studies on big data analytics, however, have …

Using the sharing economy (SE) as the context, this article provides a coherent and
nuanced methodological understanding of automated content analysis (ACA) in tourism and …

The latest technologies are shifting how businesses capture, analyse and distribute data
from the individual users' online activity. Therefore, this contribution critically reviews the …

Businesses are currently using social media analytics (SMA) to develop insights for
improving performance and productivity across different functions. The SMA knowledge is …

The use of big data is growing in relevance and importance in tourism management
research. Companies operating in this industry are exploiting big data analytics and …