Individuals within organizations are beginning to make an important realization: more
information technology (IT) usage in the workplace can, at times, lead to productivity losses …

We present GamiCAD, a gamified in-product, interactive tutorial system for first time
AutoCAD users. We introduce a software event driven finite state machine to model a user's …

Software applications continue to grow in terms of the number of features they offer, making
personalization increasingly important. Research has shown that most users prefer the …

In this article, we build on the work of Ruckenstein and Pantzar, who have demonstrated
how our understanding of self-tracking has been influenced by the metaphor of the …

A web-based, general-purpose simulation and modeling tool is presented in this paper. The
tool, Insight Maker, has been designed to make modeling and simulation accessible to a …

This study examines a novel interface design for heavily-featured productivity software. The
design includes two interfaces between which the user can easily toggle:(1) an interface …

While the development of e-government since the early 1990s has been characterized by
many successful applications and systems, it has also been notable for a number of failures …

Adaptive personalization, where the system adapts the interface to a user's needs, has the
potential for significant performance benefits on small screen devices. However, research on …

This paper analyzes the question whether web applications pose a disruptive threat to
incumbents or a disruptive growth opportunity for entrants in the application software …

We introduce a variability-intensive approach to goal decomposition that is tailored to
support requirements identification for highly customizable software. The approach is based …