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Continuous intention usage of artificial intelligence enabled digital banks: a review of expectation confirmation model
Purpose This study builds on a conceptual model by integrating AI features–Perceived
intelligence (PIN) and anthropomorphism (PAN)–while extending expectation confirmation …
intelligence (PIN) and anthropomorphism (PAN)–while extending expectation confirmation …
Greening for greater good: investigating the critical factors for customer satisfaction with sustainable e-banking
This study investigated the impact of efficiency, reliability, responsiveness, safety, and
security on customer satisfaction with sustainable e-banking. The study used a quantitative …
security on customer satisfaction with sustainable e-banking. The study used a quantitative …
Importance of social networking sites and determining its impact on brand image and online shop**: An empirical study
Social networking influencers are those who use images, videos, and other updates on
social media platforms to affect consumers' impressions of a company or product. The …
social media platforms to affect consumers' impressions of a company or product. The …
Financial development and environmental degradation: promoting low-carbon competitiveness in E7 economies' industries
Emerging countries are approaching economic prosperity. However, the development
process has enhanced their ecological footprints, thus promoting low-carbon …
process has enhanced their ecological footprints, thus promoting low-carbon …
Banking without limits: a bibliometric analysis of scholarly works on electronic banking
Purpose This paper reviews scholarly literature on electronic banking (EB) research over a
three-decade period. The focus of this review is to evaluate the intellectual structure and …
three-decade period. The focus of this review is to evaluate the intellectual structure and …
The impact of electronic banking services on the use of technology by customers of conventional and Islamic banks in Jordan
The aim of this study was to examine and determine the impact of electronic banking
services on the use of technology by customers of conventional and Islamic banks in Jordan …
services on the use of technology by customers of conventional and Islamic banks in Jordan …
[PDF][PDF] The role of e-banking, mobile-banking, and e-wallet with response to e-payment and customer trust as a mediating factor using a structural equation modelling …
The objective of this research is to assess the current state of e-banking in Saudi Arabia. The
banking industry is rapidly evolving to use e-banking as an efficient and appropriate tool for …
banking industry is rapidly evolving to use e-banking as an efficient and appropriate tool for …
Examining the role of self-reliance, social domination, perceived surveillance, and customer support with respect to the adoption of mobile banking
Purpose: This article aims to investigate the main drivers of mobile banking among Delhi–
NCR consumers. The TAM (technological acceptance model) was used as a framework for …
NCR consumers. The TAM (technological acceptance model) was used as a framework for …
Customers' Satisfaction of E-Banking in Bangladesh: Do Service Quality and Customers' Experiences Matter?
The banking sectors are optimistic that electronic banking (E-banking) will help them provide
better customer service and strengthen customer relationships. Despite this, a relatively low …
better customer service and strengthen customer relationships. Despite this, a relatively low …
Empirical study of green practices fostering customers' willingness to consume via customer behaviors: The case of green restaurants in Ho Chi Minh city of Vietnam
The COVID-19 pandemic has caused the population to change their consumption behavior
and habits to a green living style to protect the environment. The aim of this study was to …
and habits to a green living style to protect the environment. The aim of this study was to …