[HTML][HTML] Past, present, and future of virtual tourism-a literature review

S Verma, L Warrier, B Bolia, S Mehta - International Journal of Information …, 2022 - Elsevier
Humanizing the tourism experience with virtual and augmented reality has gained traction,
but fragmented literature delimits the holistic view. Present study bridges this knowledge gap …

The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges

K Nam, CS Dutt, P Chathoth, A Daghfous, MS Khan - Electronic Markets, 2021 - Springer
The growth of technology has resulted in the use of state-of-the-art systems such as artificial
intelligence (AI) and robot-based applications and services in the hotel industry. Recently …

Metaverse as a driver for customer experience and value co-creation: implications for hospitality and tourism management and marketing

D Buhalis, MS Lin, D Leung - International Journal of Contemporary …, 2022 - emerald.com
Purpose Metaverse blends the physical and virtual worlds, revolutionizing how hospitality
customers and hospitality organizations facilitate the co-creation of transformational …

The impact of digital technologies on economic and environmental performance in the context of industry 4.0: A moderated mediation model

Y Li, J Dai, L Cui - International Journal of Production Economics, 2020 - Elsevier
Abstract Digital technologies for Industry 4.0, such as the Internet of Things, cloud
computing, big data and analytics, have attracted much attention from both researchers and …

Digitalization and environment: how does ICT affect enterprise environmental performance?

H Wen, CC Lee, Z Song - Environmental Science and Pollution Research, 2021 - Springer
Despite the increasing use of digital technology in industrial production, how industrial
digitalization affects the environmental performance of production activities remains unclear …

Real-time co-creation and nowness service: lessons from tourism and hospitality

D Buhalis, Y Sinarta - Journal of Travel & Tourism Marketing, 2019 - Taylor & Francis
Brands take advantage of technology, social media and constant connectivity to foster
organic consumer engagement and interactions towards co-creating personalised customer …

Artificial intelligence and machine learning

N Kühl, M Schemmer, M Goutier, G Satzger - Electronic Markets, 2022 - Springer
Within the last decade, the application of “artificial intelligence” and “machine learning” has
become popular across multiple disciplines, especially in information systems. The two …

Fostering digital transformation of SMEs: a four levels approach

A Garzoni, I De Turi, G Secundo… - Management …, 2020 - emerald.com
Purpose The purpose of this paper is to analyse how digital technologies trigger changes in
the business process of manufacturing small and medium-sized enterprises (SMEs) in the …

[HTML][HTML] The role of technology in enhancing the tourism experience in smart destinations: A meta-analysis

I Sustacha, JF Banos-Pino, E Del Valle - Journal of Destination Marketing & …, 2023 - Elsevier
An increasing number of destinations are using smart technology to enrich the travel
experience. The aim of this paper is to integrate the findings about how technology affects …

What makes you continuously use chatbot services? Evidence from chinese online travel agencies

L Li, KY Lee, E Emokpae, SB Yang - Electronic Markets, 2021 - Springer
Thanks to artificial intelligence, chatbots have been applied to many consumer-facing
applications, especially to online travel agencies (OTAs). This study aims to identify five …