Research on product recalls has recently witnessed a sharp increase; however, this stream
of research is dispersed within and outside the discipline of management. In the current …

Appointing individuals drawn from suppliers and customers to a firm's board of directors is
an increasingly popular practice that can enhance the interorganizational relationship and …

Does the news media's reporting of the safety (or the lack thereof) of a firm's products impact
managers' voluntary recalls of the products? The current article empirically answers this …

Problem definition: Suppliers are increasingly involved in innovation activities that contribute
to a firm's product quality and introduce risks to firms' quality control, leading to quality …

Research examining the antecedents of recalls, instead of their consequences, is relatively
sparse and has not considered whether firms' likelihood to recall products is influenced by …

Problem definition: Firms often delay the decision to recall faulty medical devices long after
they become aware of a defect, thereby putting public safety at heightened risk. However …

Existing research provides contrasting perspectives on the implications of product recalls for
firms. While some studies find that recalls represent failures that can motivate firms to …

Purpose This study has aimed to investigate the impact of service innovation capabilities
(SIC), supply chain digitalization capabilities (SDC) and customer risk protection (CRP) …

The majority of recent empirical papers in operations management (OM) employ
observational data to investigate the causal effects of a treatment, such as program or policy …

Purpose This study explores whether the unique organizational form of family firms helps to
mitigate the negative effects caused by the announcement of product recalls …