Personas have successfully supported the development of classical user interfaces for more
than two decades by map** users' mental models to specific contexts. The rapid …

With the heightened digitization of the workplace, alongside the rise of remote and hybrid
work prompted by the pandemic, there is growing corporate interest in using passive …

Purpose This study aims to examine the antecedents of privacy concerns in the era of
artificial intelligence. Specifically, it focuses on the impact of various factors related to …

It is not well understood why people continue to use privacy-invasive apps they consider
creepy. We conducted a scenario-based study (n= 751) to investigate how the intention to …

The governance of artificial intelligence (AI) is an urgent challenge that requires actions from
three interdependent stakeholders: individual citizens, technology corporations, and …

Purpose With the upgrade of natural language interaction technology, the simulation
extension of intelligent voice assistants (IVAs) and the uncertainty of products and services …

Artificial intelligence (AI) underpins virtually every experience that we have—from search
and social media to generative AI and immersive social virtual reality (SVR). For Generation …

This study investigates people's perceptions of AI decision-making as compared to human
decision-making within the job application context. It takes into account both favorable and …

Personalization improves user experience by tailoring interactions relevant to each user's
background and preferences. However, personalization requires information about users …

People's negative reactions to online behavioral advertising (OBA) are well-documented.
However, past work has primarily focused on cataloguing these reactions and exploring how …