Increasing supply chain complexity poses new challenges to managers. On the other hand,
evolving information and communication technology offers ample opportunity for more …

With advancement in technology and emergence of fast networks, operation of businesses
and global companies increasingly depend on the Internet and digital transformation of their …

Digital Twin (DT) is considered the most modern simulation method when it comes to tightly
connect the real and virtual worlds to produce accurate simulation models of constant use to …

Retailers worldwide have started deploying smart service innovations in their stores to
regain market share lost to online competitors. Against this backdrop, this paper focuses on …

As businesses and their networks transform towards co-creation, several concepts
describing the resulting systems emerge. During the past years, we can observe a rise of the …

Abstract Pervasive Information Systems (PIS) can be seen as Information Systems (IS)
deployed everywhere, going beyond the traditional frontiers of organizations. In this context …

During the past years, we can observe a rise of the concepts service systems, smart service
systems, and cyber-physical systems. However, distinct definitions are either very broad or …

Legacy systems are formerly adequate incumbent information systems perceived as
insufficient through a combination of social and technical factors. Legacy systems continue …

Traditional fashion retailers are increasingly hard-pressed to keep up with their digital
competitors. In this context, the re-invention of brick-and-mortar stores as smart retail …

The integration of new technologies such as IoT, Big Data, Cloud and Edge Computing, as
well as new practices, such as agile and DevOps makes organizations rapidly evolving …