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Artificial intelligence: disrupting what we know about services
Purpose Artificial intelligence (AI) is currently having a dramatic impact on marketing. Future
manifestations of AI are expected to bring even greater change, possibly ushering in the …
manifestations of AI are expected to bring even greater change, possibly ushering in the …
Job attitudes, job satisfaction, and job affect: A century of continuity and of change.
TA Judge, HM Weiss… - Journal of applied …, 2017 - psycnet.apa.org
Over the past 100 years, research on job attitudes has improved in the sophistication of
methods and in the productive use of theory as a basis for fundamental research into …
methods and in the productive use of theory as a basis for fundamental research into …
Psychological safety: A meta‐analytic review and extension
Although psychological safety research has flourished in recent years, and despite the
empirical support for the important role of psychological safety in the workplace, several …
empirical support for the important role of psychological safety in the workplace, several …
Understanding the determinants of online review helpfulness: A meta-analytic investigation
Online consumer reviews can help customers reduce uncertainty and risks faced in online
shop**. However, the studies examining the determinants of perceived review helpfulness …
shop**. However, the studies examining the determinants of perceived review helpfulness …
Organizational climate and culture: Reflections on the history of the constructs in the Journal of Applied Psychology.
B Schneider, V González-Romá, C Ostroff… - Journal of applied …, 2017 - psycnet.apa.org
We review the literature on organizational climate and culture paying specific attention to
articles published in the Journal of Applied Psychology (JAP) since its first volume in 1917 …
articles published in the Journal of Applied Psychology (JAP) since its first volume in 1917 …
Organizations driving positive social change: A review and an integrative framework of change processes
Academic and practitioner interest in how market-based organizations can drive positive
social change (PSC) is steadily growing. This paper helps to recast how organizations relate …
social change (PSC) is steadily growing. This paper helps to recast how organizations relate …
Uncovering the dark side of gamification at work: Impacts on engagement and well-being
Rethinking the workplace experience as a means for enhancing the well-being of frontline
employees (FLEs) represents a key priority for services. The well-being of frontline …
employees (FLEs) represents a key priority for services. The well-being of frontline …
Socially responsible human resource management and hotel employee organizational citizenship behavior for the environment: A social cognitive perspective
Drawing on the social cognitive theory, this study intends to discuss the concept of socially
responsible human resource management (SRHRM) and empirically examine the impact of …
responsible human resource management (SRHRM) and empirically examine the impact of …
An aspirational framework for strategic human resource management
The field of strategic human resource management (HRM) has a long and rich tradition. As a
prelude to our description of the field's history, we provide an expansive definition of …
prelude to our description of the field's history, we provide an expansive definition of …
Reflections on the 2014 decade award: is there strength in the construct of HR system strength?
C Ostroff, DE Bowen - Academy of Management Review, 2016 - journals.aom.org
Since the 2004 publication of “Understanding HRM–Firm Performance Linkages: The Role
of the 'Strength'of the HRM System,” the concept of HRM strength has been widely accepted …
of the 'Strength'of the HRM System,” the concept of HRM strength has been widely accepted …