The notion of digital transformation encompasses the adoption and integration of a variety of
new information and communication technologies for the development of more efficient …

The current economic environment characterized by the implementation of new ICT
technologies, globalization, and the pandemic period has determined the growth of online …

ABSTRACT This paper considers Enterprise Information Systems functional architecture and
carries out review of AI applications integrated in Customer Relationship Management …

In the past two decades, a large amount of attention has been devoted to the introduction of
smart manufacturing concepts and technologies into industrial practice. In Europe, these …

For improving the efficiency and effectiveness of business collaboration, the need emerges
to inter-organizationally match e-business services. Recent research activities show …

Inter-enterprise architecture (IEA) is a new concept that seeks to apply the tools and
methodologies of enterprise architecture (EA) in a collaborative context, in order to model …

Domotics, concerned with the realization of intelligent home environments, is a novel field
which can highly benefit from solutions inspired by service-oriented principles to enhance …

Purpose–The purpose of this paper is to identify information governance (IG) requirements
in the context of dynamic business networking (BN). Design/methodology/approach–For the …

Agility is a key characteristic in disaster relief operations. Intelligent process-aware
information systems (IPAISs) can support agility in disaster relief operations through …

Meaningfully automating sociotechnical business collaboration promises efficiency-,
effectiveness-, and quality increases for realizing next-generation decentralized …