Cognitive biases in search: a review and reflection of cognitive biases in Information Retrieval

L Azzopardi - Proceedings of the 2021 conference on human …, 2021 - dl.acm.org
People are susceptible to an array of cognitive biases, which can result in systematic errors
and deviations from rational decision making. Over the past decade, an increasing amount …

Towards searching as a learning process: A review of current perspectives and future directions

SY Rieh, K Collins-Thompson… - Journal of …, 2016 - journals.sagepub.com
We critically review literature on the association between searching and learning and
contribute to the formulation of a research agenda for searching as learning. The paper …

Predicting user satisfaction with intelligent assistants

J Kiseleva, K Williams, A Hassan Awadallah… - Proceedings of the 39th …, 2016 - dl.acm.org
There is a rapid growth in the use of voice-controlled intelligent personal assistants on
mobile devices, such as Microsoft's Cortana, Google Now, and Apple's Siri. They …

An empirical study of interest, task complexity, and search behaviour on user engagement

HL O'Brien, J Arguello, R Capra - Information Processing & Management, 2020 - Elsevier
User engagement has become an important outcome measure in interactive information
retrieval (IIR) research, as commercial (eg, search engines and e-commerce companies) …

Searching as learning: Exploring search behavior and learning outcomes in learning-related tasks

S Ghosh, M Rath, C Shah - Proceedings of the 2018 conference on …, 2018 - dl.acm.org
In this paper, we investigate the relationship between searching and learning, by
conceptualizing information seeking as a learning process, and learning as an outcome of …

Asking Clarifying Questions: To benefit or to disturb users in Web search?

J Zou, A Sun, C Long, M Aliannejadi… - Information Processing & …, 2023 - Elsevier
Modern information-seeking systems are becoming more interactive, mainly through asking
Clarifying Questions (CQs) to refine users' information needs. System-generated CQs may …

Taking search to task

C Shah, R White, P Thomas, B Mitra, S Sarkar… - Proceedings of the …, 2023 - dl.acm.org
The importance of tasks in information retrieval (IR) has been long argued for, addressed in
different ways, often ignored, and frequently revisited. For decades, scholars made a case …

Users meet clarifying questions: Toward a better understanding of user interactions for search clarification

J Zou, M Aliannejadi, E Kanoulas, MS Pera… - ACM transactions on …, 2023 - dl.acm.org
The use of clarifying questions (CQs) is a fairly new and useful technique to aid systems in
recognizing the intent, context, and preferences behind user queries. Yet, understanding the …

Incorporating user expectations and behavior into the measurement of search effectiveness

A Moffat, P Bailey, F Scholer, P Thomas - ACM Transactions on …, 2017 - dl.acm.org
Information retrieval systems aim to help users satisfy information needs. We argue that the
goal of the person using the system, and the pattern of behavior that they exhibit as they …

Learning assessments in search-as-learning: A survey of prior work and opportunities for future research

K Urgo, J Arguello - Information Processing & Management, 2022 - Elsevier
People often search for information in order to learn something new. In recent years, the
“search-as-learning” movement has argued that search systems should be better designed …