Core challenges of social robot navigation: A survey

C Mavrogiannis, F Baldini, A Wang, D Zhao… - ACM Transactions on …, 2023 - dl.acm.org
Robot navigation in crowded public spaces is a complex task that requires addressing a
variety of engineering and human factors challenges. These challenges have motivated a …

The grand challenges of Science Robotics

GZ Yang, J Bellingham, PE Dupont, P Fischer… - Science robotics, 2018 - science.org
One of the ambitions of Science Robotics is to deeply root robotics research in science while
develo** novel robotic platforms that will enable new scientific discoveries. Of our 10 …

The rise of robots increases job insecurity and maladaptive workplace behaviors: Multimethod evidence.

KC Yam, PM Tang, JC Jackson, R Su… - Journal of Applied …, 2023 - psycnet.apa.org
Robots are transforming the nature of human work. Although human–robot collaborations
can create new jobs and increase productivity, pundits often warn about how robots might …

Leveraging human-robot interaction in hospitality services: Incorporating the role of perceived value, empathy, and information sharing into visitors' intentions to use …

R de Kervenoael, R Hasan, A Schwob, E Goh - Tourism Management, 2020 - Elsevier
Social robots have become pervasive in the tourism and hospitality service environments.
The empirical understanding of the drivers of visitors' intentions to use robots in such …

A highly sensitive, self-powered triboelectric auditory sensor for social robotics and hearing aids

H Guo, X Pu, J Chen, Y Meng, MH Yeh, G Liu… - Science robotics, 2018 - science.org
The auditory system is the most efficient and straightforward communication strategy for
connecting human beings and robots. Here, we designed a self-powered triboelectric …

Frontline service technology infusion: conceptual archetypes and future research directions

A De Keyser, S Köcher, L Alkire, C Verbeeck… - Journal of Service …, 2019 - emerald.com
Purpose Smart technologies and connected objects are rapidly changing the organizational
frontline. Yet, our understanding of how these technologies infuse service encounters …

Forecasting artificial intelligence on online customer assistance: Evidence from chatbot patents analysis

E Pantano, G Pizzi - Journal of Retailing and Consumer Services, 2020 - Elsevier
The main goal of this research is to provide a comprehensive understanding of the actual
progresses in artificial intelligence, with emphasis on chatbots as emerging forms of …

Nonverbal cues in human–robot interaction: A communication studies perspective

J Urakami, K Seaborn - ACM Transactions on Human-Robot Interaction, 2023 - dl.acm.org
Communication between people is characterized by a broad range of nonverbal cues.
Transferring these cues into the design of robots and other artificial agents that interact with …

Spoken language interaction with robots: Recommendations for future research

M Marge, C Espy-Wilson, NG Ward, A Alwan… - Computer Speech & …, 2022 - Elsevier
With robotics rapidly advancing, more effective human–robot interaction is increasingly
needed to realize the full potential of robots for society. While spoken language must be part …

How robots influence humans: A survey of nonverbal communication in social human–robot interaction

S Saunderson, G Nejat - International Journal of Social Robotics, 2019 - Springer
As robots become more prevalent in society, investigating the interactions between humans
and robots is important to ensure that these robots adhere to the social norms and …