Assessing the reliability of mass-market software (MMS), such as the Windows reg operating
system, presents many challenges. In this paper, we share insights gained from the …

Constant changes in technology pose continuous challenges for higher education
institutions that are training the engineers of the future. These changes are making it …

The importance of misinformation research has received wide recognition. However, one
major challenge facing the research community is the lack of misinformation data and the …

Data quality is important to software reliability predictions, but in practice, engineers may
need to make predictions using data collected during existing test activities. We faced this …

Software reliability growth models produce important software reliability information. They
are typically nonlinear regression models that are fit to time-cumulative issue report amount …

The traditional approach for predicting post-release software reliability is to emulate
customer usage environments and scenarios during in-house testing. However, this …

Modern large-scale software development is typically organized in distributed, often globally
dispersed, environments. Distributed Software Development (DSD) projects occur both in …

Electronic health record systems (EHRS) are an important technology for providing quality
and low cost health care services. Nevertheless, EHRS has a limited adoption level, which …

IT help desk operations are expensive. Costs associated with IT operations present
challenges to profit goals. Help desk managers need a way to plan staffing levels so that …

Assessing the reliability of mass-market software (MMS), such as the Windows® operating
system, presents many challenges. In this paper, we share insights gained from the …