Background: Schizophrenia, which affects about 0.85% of people worldwide, is the most
common illness among psychotic disorders. Antipsychotic drugs have been a mainstay of …

Abstract Service quality is the best matrix for evaluating consumer satisfaction in comparison
between expectations and perceptions of service. If not controlled, this can have a negative …

Abstract Service quality is an effort to fulfill consumer needs and desires as well as the
accuracy of delivery in kee** with consumer expectations. From the data above, it can be …

This study examines the possibility that brand mistrust mediates the indirect impact of
unfavorable e-WOM on brand disloyalty among users of financial applications. Users of …

If not controlled, this can have a negative impact on the company, because many customers
feel dissatisfied. Service businesses place great importance on the human element. High …

In order for rice and bran from both pigmented and unpigmented rice to have a positive
impact on the skin, it must be made more bioactive. This study was conducted as a …

This is the basis for consumers to be able to buy products or services from the same place
repeatedly and not switch to other competing companies. Services in general are intangible …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

During peak periods, it is possible that the services provided by producers are very minimal,
for example speeding up service times in order to serve as many customers as possible …

From the above definition, it can be concluded that quality is a quality standard where each
element is interconnected and can influence performance in meeting customer expectations …