Artificial intelligence in customer relationship management: literature review and future research directions

C Ledro, A Nosella, A Vinelli - Journal of Business & Industrial …, 2022 - emerald.com
Artificial intelligence in customer relationship management: literature review and future
research directions | Emerald Insight Books and journals Case studies Expert Briefings Open …

Using big data for co-innovation processes: Map** the field of data-driven innovation, proposing theoretical developments and providing a research agenda

S Bresciani, F Ciampi, F Meli, A Ferraris - International Journal of …, 2021 - Elsevier
This is the first systematic literature review concerning the interconnections between big
data (BD) and co-innovation. It uses BD as a common perspective of analysis as well as a …

Exploring the impact of big data analytics capabilities on business model innovation: The mediating role of entrepreneurial orientation

F Ciampi, S Demi, A Magrini, G Marzi, A Papa - Journal of Business …, 2021 - Elsevier
Abstract Big Data Analytics Capabilities (BDAC) represent critical tools for business
competitiveness in highly dynamic markets. In this connection, by leveraging on the …

Investigating the impact of international markets and new digital technologies on business innovation in emerging markets

LP Dana, A Salamzadeh, S Mortazavi, M Hadizadeh - Sustainability, 2022 - mdpi.com
International markets and digital technologies are considered among the factors affecting
business innovation. The emergence and deployment of digital technologies in emerging …

The co-evolutionary relationship between digitalization and organizational agility: Ongoing debates, theoretical developments and future research perspectives

F Ciampi, M Faraoni, J Ballerini, F Meli - Technological Forecasting and …, 2022 - Elsevier
This study is the first to provide a systematic review of the literature focused on the
relationship between digitalization and organizational agility (OA). It applies the …

Digital technology usage, strategic flexibility, and business model innovation in traditional manufacturing firms: The moderating role of the institutional environment

F Zhang, B Yang, L Zhu - Technological forecasting and social change, 2023 - Elsevier
This paper investigates how digital technology can be used to facilitate business model
innovation in manufacturing firms. Building on organizational adaptation theory and …

Partnering for grand challenges: A review of organizational design considerations in public–private collaborations

G George, TJ Fewer, S Lazzarini… - Journal of …, 2024 - journals.sagepub.com
We conduct a theory-guided review of the literatures on public–private partnerships and
grand challenges (GCs). We adopt an organization design approach to review and identify …

Building data-driven dynamic capabilities to arrest knowledge hiding: A knowledge management perspective

Y Chen, H Luo, J Chen, Y Guo - Journal of Business Research, 2022 - Elsevier
In this study, the authors have conducted a multiple-case study on four Chinese enterprises
in different industries, to explore how to build data-driven dynamic capabilities from the …

Rethinking SME default prediction: a systematic literature review and future perspectives

F Ciampi, A Giannozzi, G Marzi, EI Altman - Scientometrics, 2021 - Springer
Over the last dozen years, the topic of small and medium enterprise (SME) default prediction
has developed into a relevant research domain that has grown for important reasons …

Business strategy: The influence of Strategic Competitiveness on competitive advantage

BJ Ali, G Anwar - International Journal of Electrical, Electronics and …, 2021 - papers.ssrn.com
The study's aim was to look into the different aspects of strategic competitiveness and how
they affect competitive advantage in the private sector in Iraq's Kurdistan region. The …