[HTML][HTML] Context-awareness for the design of Smart-product service systems: Literature review

A Carrera-Rivera, F Larrinaga, G Lasa - Computers in Industry, 2022‏ - Elsevier
Abstract Smart-Product Service Systems (S-PSS) emerge as a novel strategy to integrate
smart products with advanced digital capabilities and their related e-services to satisfy user's …

User experience methods in research and practice

C Lanius, R Weber, J Robinson - Journal of Technical …, 2021‏ - journals.sagepub.com
User experience (UX) researchers in technical communication (TC) and beyond still need a
clear picture of the methods used to measure and evaluate UX. This article charts current UX …

Production logistics and human-computer interaction—state-of-the-art, challenges and requirements for the future

M Klumpp, M Hesenius, O Meyer, C Ruiner… - The International Journal …, 2019‏ - Springer
Current concept, development, and testing applications in production concerning Cyber-
Physical Systems (CPS), Industry 4.0 (I40), and Internet of Things (IoT) are mainly …

User experience in social human-robot interaction

B Alenljung, J Lindblom, R Andreasson… - … , tools, and applications, 2019‏ - igi-global.com
Socially interactive robots are expected to have an increasing importance in human society.
For social robots to provide long-term added value to people's lives, it is of major importance …

The” artificial” colleague: Evaluation of work satisfaction in collaboration with non-human coworkers

S Sadeghian, M Hassenzahl - … of the 27th International Conference on …, 2022‏ - dl.acm.org
The advance of “artificial intelligence”-(AI)-based technologies has the potential to transform
work tremendously. Work is a major part of life and, thus, its meaningfulness or lack thereof …

[PDF][PDF] A structural model for unity of experience: Connecting user experience, customer experience, and brand experience.

H Lee, K Lee, J Choi - Journal of Usability Studies, 2018‏ - uxpajournal.org
Understanding customer experience from a holistic perspective requires examination of user
experience in the context of marketing and branding. This study attempts to underpin the …

A worker-centric design and evaluation framework for operator 4.0 solutions that support work well-being

E Kaasinen, M Liinasuo, F Schmalfuß… - Human Work Interaction …, 2019‏ - Springer
Future factory work is develo** towards knowledge work, making it more demanding but
also more enriched and flexible. The change described as Operator 4.0 has high potential to …

User experience goals for designing industrial human-cobot collaboration: A case study of franka panda robot

A Chowdhury, A Ahtinen, R Pieters… - Proceedings of the 11th …, 2020‏ - dl.acm.org
Pleasurable user experience (UX) is an essential design target in human-technology
interaction. It helps to fulfil users' expectations and to complete tasks successfully, in both …

Customer benefits and value co-creation activities in corporate social networking services

AR Lee, KK Kim - Behaviour & Information Technology, 2018‏ - Taylor & Francis
Despite the growing importance of customers as value co-creators, little is known about their
reasons for voluntarily participating in value co-creation activities. Based on expectancy …

User experience research in the work context: Maps, gaps and agenda

P Simsek Caglar, V Roto, T Vainio - Proceedings of the ACM on Human …, 2022‏ - dl.acm.org
User experience (UX) research has been criticized for focusing on leisure contexts and
overlooking the work contexts. Moreover, researchers have been drawing attention to how …