New consumer behavior: A review of research on eWOM and hotels
AS Cantallops, F Salvi - International Journal of Hospitality Management, 2014 - Elsevier
This study aims to gather and analyze published articles regarding the influence of
electronic word-of-mouth (eWOM) on the hotel industry. Articles published in the last five …
electronic word-of-mouth (eWOM) on the hotel industry. Articles published in the last five …
Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research
This paper reviews the published articles on eTourism in the past 20 years. Using a wide
variety of sources, mainly in the tourism literature, this paper comprehensively reviews and …
variety of sources, mainly in the tourism literature, this paper comprehensively reviews and …
[HTML][HTML] Online hotel booking: The effects of brand image, price, trust and value on purchase intentions
Leisure travelers increasingly prefer to book hotel online when considering the convenience
and cost/time saving. This research examines the direct and mediating effects of brand …
and cost/time saving. This research examines the direct and mediating effects of brand …
[LIVRE][B] Tourism: Principles, practices, philosophies
CR Goeldner, JRB Ritchie - 2011 - books.google.com
The 12th Edition of Tourism: Principles, Practices, Philosophies explores major concepts in
tourism, what makes tourism possible, and how tourism can become an important factor in …
tourism, what makes tourism possible, and how tourism can become an important factor in …
[LIVRE][B] Marketing in travel and tourism
VTC Middleton, JR Clarke - 2012 - taylorfrancis.com
Now in its third edition, the best-selling text, Marketing in Travel and Tourism, explains the
principles and practice of marketing as they are increasingly being applied in the global …
principles and practice of marketing as they are increasingly being applied in the global …
Managing value co-creation in the tourism industry
The continuing development and widespread adoption of information technology (IT) has
deeply influenced the tourism industry. Despite recent attention, we lack a clear …
deeply influenced the tourism industry. Despite recent attention, we lack a clear …
Refreshing hotel satisfaction studies by reconfiguring customer review data
This study reconfigures the user generated content in online hotel reviews to provide
comparative and benchmarking insights about customer satisfaction. Hangzhou, an …
comparative and benchmarking insights about customer satisfaction. Hangzhou, an …
eTourism: critical information and communication technologies for tourism destinations.
This chapter examines how information and communication technologies play an important
role in each of the five stages of the buyers' decision making process, and that eTourism is in …
role in each of the five stages of the buyers' decision making process, and that eTourism is in …
[LIVRE][B] Planning research in hospitality & tourism
L Altinay, A Paraskevas - 2009 - taylorfrancis.com
Planning Research in Hospitality and Tourism provides a concise and clear approach to
planning research projects which are a necessity in most hospitality and tourism courses …
planning research projects which are a necessity in most hospitality and tourism courses …
Travel web-site design: Information task-fit, service quality and purchase intention
AN Dedeke - Tourism management, 2016 - Elsevier
Several studies have explored how buyers form intentions to purchase products online.
However, few studies have focused on the role that information-task fit and website design …
However, few studies have focused on the role that information-task fit and website design …