Botsourcing, roboshoring or virtual backoffice? perspectives on implementing robotic process automation (RPA) and artificial intelligence (AI)

D Kedziora - Human technology, 2022 - ht.csr-pub.eu
Services, the largest component of the world's economy, have significant impact on sha**
economic and social relations between organizations and human beings. For many …

Revolutionizing Islamic Finance: Artificial Intelligence's Role in the Future of Industry

ER Kismawadi, M Irfan, SMAR Shah - The Impact of AI Innovation on …, 2023 - igi-global.com
This study examines the opportunities and challenges presented by the incorporation of
artificial intelligence (AI) technology into the Islamic finance industry. In terms of research …

Turning robotic process automation onto intelligent automation with machine learning

D Kedziora, S Hyrynsalmi - … of the 11th International Conference on …, 2023 - dl.acm.org
Robotic Process Automation (RPA) technology has in the past few years become a ground-
breaking trend that revolutionised services all around the globe. Substituting human …

[PDF][PDF] Intelligent process automation, robotic process automation and artificial intelligence for business processes transformation

Y Yakovenko, R Shaptala - Publishing House “Baltija Publishing …, 2023 - baltijapublishing.lv
The ongoing digital transformation of business processes has a significant impact on the
economic environment. This work highlights essential steps needed to adapt to digital …

RPA experiments in SMEs through a collaborative network

H Kortesalmi, L Aunimo, D Kedziora - Working Conference on Virtual …, 2023 - Springer
Abstract Robotic Process Automation (RPA) technology has been widely applied in many
types of organizations. It is embraced in the hope of increased productivity, quality, and …

The Assessment Model of Robotic Process Automation (RPA) Project Using Benefit Study and Balanced Scorecard (BSC) Approach

B Axmann, H Harmoko - Tehnički glasnik, 2024 - hrcak.srce.hr
Sažetak Assessing Robotic Process Automation (RPA) projects is challenging, especially for
small and medium-sized enterprises (SMEs) with limited resources. The most common …

Is RPA causing process knowledge loss? Insights from RPA experts

I Mirispelakotuwa, R Syed, MT Wynn - International Conference on …, 2023 - Springer
Robotic process automation (RPA) is a process automation technology that mimics human
behaviour using software agents called 'bots'. This study aims to explore one of the …

Robotic process automation: a review of the state-of-the-art

R Syed, MT Wynn - … on Business Process Management and Digital …, 2024 - elgaronline.com
Organizations work to increase the effectiveness of their operations through the
management and redesign of their business processes to stay competitive. An important role …

Collaborative implementation framework for building trust in software robots: Case of Posti Group

D Kedziora, A Modliński, K Smolander… - Trust and Artificial …, 2024 - taylorfrancis.com
Robotic Process Automation (RPA) has become a rapidly expanding and prominent
business trend. Although it is a rapidly growing technology, many examples of its failed …

[PDF][PDF] Robotic process automation and its effect on employees' attitude and behaviour

CI Okoye, D Truong, F Warmate - Researchgate, 2022 - researchgate.net
In this paper, we have examined the effects of Robotic Process Automation (RPA) on four
factors that dictate employees' attitudes and behaviour-fear of job loss, wages, job …