Insider threats represent a serious threat to organizations but are considered to be difficult to
predict and prevent. Although a growing body of research has examined personological …

Uncomfortable service interactions are ubiquitous in tourism and hospitality settings (eg,
returning a dish in a restaurant, ordering room service late at night, and complaining about …

After decades of scholarly focus on studying trust from the trustor's perspective, there has
been a rapidly growing interest in understanding trust from the trustee's perspective, with a …

Organizations must excel at what they do well while also learning new ways of operating to
achieve long‐term success. Work teams may thus find themselves pursuing contradictory …

This research aims to further our understanding of the processes of metaperception
formation and meta-accuracy by introducing the positivity–specificity model to …

Partisans hold inaccurate perceptions of the other side. What drives these inaccuracies? We
address this question with a focus on partisan animosity meta-perceptions (ie how much a …

Although researchers have started to uncover the positive effects of presenteeism, research
has yet to unearth the positive implications of coworker presenteeism. We draw from social …

A multiperspectives (MP) approach to personality assessment relies on a variety of methods
including multiple rater sources, rating types, and instructional sets. This article describes …

Despite its popularity, authentic leadership remains enigmatic, with both advantages and
disadvantages. The connection between authenticity (an internal process) and leadership …

Knowledge can't be disentangled from people. As AI knowledge systems mine vast volumes
of work-related data, the knowledge that's being extracted and surfaced is intrinsically linked …