In recent years, literature has identified the increasing complexity of small and medium‐
sized enterprises (SMEs) and highlighted their sensitivity to differences in managerial …

Small-and medium-sized enterprises (SMEs) have inherent characteristics, which require
specific solutions for improving the sustainability performance of their operations. The …

The purpose of this study is to examine inclusive leadership as a predictor of innovative
work behavior with the mediating role of psychological safety. Data were collected from …

In the contemporary complex and fast-changing markets, there is persistent pressure for
Small-and-Medium Enterprises (SMEs) to engage in business model innovation to promptly …

This study examines the relationship between the relational mode of leadership (ie,
inclusive leadership) and innovative work behavior with the mediating role of creative self …

Purpose–This paper aims to investigate the gap between theory and practice in
performance management in small and medium‐sized enterprises (SMEs) and analyse it in …

Organizational ambidexterity is the simultaneous act of exploiting existing competences and
exploring new opportunities. Prior studies suggest that resource-constrained SMEs cannot …

As operations management (OM) best practices have become mature, research on practices
has begun to shift its interest from the justification of the value of those practices to the …

Although much has been written about TQM, little attention has been paid to the potential
effects of contextual factors on TQM and TQM–performance relationships. The use of …

Purpose–The principal aim of this paper is to determine the critical factors of total quality
management (TQM) and to measure their effect on organizational performance of SMEs …