Brand approaches to diversity: a typology and research agenda

A Burgess, DCH Wilkie, R Dolan - European Journal of Marketing, 2023 - emerald.com
Purpose Despite increased emphasis on diversity marketing, much remains unknown about
how brands should approach diversity. This paper aims to understand what constitutes a …

Improving societal benefit through transformative consumer research: A descriptive review

T Zeng, D Botella-Carrubi - Technological Forecasting and Social Change, 2023 - Elsevier
This paper assesses the societal benefit of transformative consumer research (TCR) through
a descriptive review of articles published in the special issues associated with the TCR …

Inclusive advertising featuring disability on instagram: Effect on consumer well-being, brand engagement, and purchase intention

A Qayyum, RA Jamil, AM Shah, KY Lee - Journal of Retailing and …, 2023 - Elsevier
Should advertisers continue to promote their brands through brand endorsers without
considering their diverse characteristics, or should they embrace diversity in advertising …

Advancing customer diversity, equity, and inclusion: Measurement, stakeholder influence, and the role of marketing

YW Park, GB Voss, ZG Voss - Journal of the Academy of Marketing …, 2023 - Springer
Customer diversity, equity, and inclusion (DEI) is an increasingly important societal issue
that is intimately linked to the marketing function and yet under-explored in the marketing …

Using artificial intelligence (AI) to implement diversity, equity and inclusion (DEI) into marketing materials: The 'CONSIDER'framework

P van Esch, Y Cui… - Australasian Marketing …, 2024 - journals.sagepub.com
Diversity, equity and inclusion (DEI) in marketing–defined as the composition of an
organisation's marketing reflects diverse, equitable representation of its consumer base …

May the force be with you: Expanding the scope for marketing research as a force for good in a sustainable world

M Mende, ML Scott - Journal of Public Policy & Marketing, 2021 - journals.sagepub.com
It has been an honor and inspiration to serve as coeditors for this special issue of the
Journal of Public Policy & Marketing (JPP&M) on Transformative Consumer Research …

Inclusive advertising for a better world

G Viglia, WHS Tsai, G Das, I Pentina - Journal of Advertising, 2023 - Taylor & Francis
Giampaolo Viglia a, Wan-Hsiu Sunny Tsai b, Gopal Das c, and Iryna Pentina d aUniversity of
Portsmouth, Portsmouth, United Kingdom; bUniversity of Miami, Coral Gables, Florida, USA; …

Revealing and mitigating racial bias and discrimination in financial services

ML Scott, SA Bone, GL Christensen… - Journal of …, 2024 - journals.sagepub.com
Three field studies and a laboratory experiment reveal racial discrimination in financial loan
services. The results show that (1) service employees provide Black (vs. White) customers …

Driving impact through inclusive advertising: An examination of award-winning gender-inclusive advertising

LT Zayer, CA Coleman, L Gurrieri - Journal of Advertising, 2023 - Taylor & Francis
Utilizing a qualitative thematic analysis of submission materials for 18 award-winning,
gender-inclusive campaigns at the Cannes International Festival of Creativity, this research …

The thousand faces of beauty: How credible storytelling unlocks disability representation in inclusive luxury fashion branding

Z Lee, SFS Alwi, R Gambetti - Journal of Business Research, 2024 - Elsevier
The increasing popularity of inclusive marketing as part of the broader strategies of brand
activism, linked to the diversity, equity and inclusion (DEI) movement, is creating new …