Tourism and hospitality industry today, is changing significantly with the application of
information technology in its fundamental to strategic activities. It is driven by the competition …

After the outbreak of COVID-19 (especially in the stage of tourism recovery), the bed and
breakfast (B&B) tourism industry faced big challenges in improving its health strategies …

Importance-performance analysis (IPA) is considered a useful tool in examining customer
satisfaction and management strategies. This technique can help tourism stakeholders in …

In this article, we unveil determinants of guest satisfaction with urban hotel locations and
disclose what types of locations are preferred by guests. Using data from 8,185 online …

Although some studies claim that tourism commercialization can promote the authentic
experience and behaviour of tourists, there is a lack of empirical support. The main purpose …

Measurement accuracy of respondents' opinions, perceptions, attitudes and behaviors is
vital for better managerial suggestions, theoretical conclusions and advancement of science …

This paper analyzes the influence of the tourist's perception of overcrowding on a
destination's appeal. To do so, the use of the population density estimates is suggested to …

This paper develops a novel methodology for estimating the value of destination image,
which incorporates two principal advantages over the methods used to date. First, it allows …

This study investigated African Americans' travel behavior using Bourdieu's concept of
habitus. In-depth and face-to-face interviews were conducted with 13 middle-class African …

This study explores satisfaction with whale watching tours in relationship to expectations
and demographic variables and identifies tour aspects that contribute to satisfaction. Based …