Objectives Evidence suggests that healthcare quality improvement (QI) projects are more
successful when decision-makers are involved in the process. However, guidance regarding …

Background Quality improvement interventions are used extensively in health care, aiming
to improve delivery and promote best practice. The impact of quality improvement …

Purpose Extant research documents the importance of lean thinking for organizations,
however, as prior research has largely focused on hard lean practices, but little is known …

Purpose Quality improvement is an international priority, and health organisations invest
heavily in this endeavour. Little, however, is known of the role and perspectives of Quality …

Background Globally, healthcare institutions have seen a marked rise in workplace violence
(WPV), especially since the Covid-19 pandemic began, affecting primarily acute care and …

This study investigates how Quality Management (QM) programmes, particularly the
Baldrige excellence framework, provide an approach to enhance healthcare organisational …

Objectives: The objective of this study was to analyse and detail surgical process
improvement activities that achieve the highest economic impact. Methods: Over 4 years, a …

Purpose Health systems worldwide are hampered by disconnects between governance,
management, and operations, which negatively impact on their ability to deliver efficient …

Effective quality leadership is identified as a critical factor for organisational success.
Leadership style has an important role in the implementation of quality management. This …

The global health sector is increasingly utilizing management consulting services to
enhance performance. This study, based on strategy-as-practice perspective, examines the …