This study provides a holistic and systematic review of the literature on the utilization of
artificial intelligence (AI) in the banking sector since 2005. In this study, the authors …

The global spread and use of internet and mobile contributed to the development of digital
payments and baking. There is a lack of research which provides comprehensive synthesis …

Purpose This study aims to investigate the influencers' credibility dimensions (ie
attractiveness, trustworthiness, expertise) on purchase intention (PI) through the mediating …

This study aims to examine the key factors that may hinder or facilitate the adoption of
mobile banking services in a cross-cultural context. A conceptual framework was developed …

Purpose The development of mobile technology has changed the traditional financial
industry and banking sector. While traditional banks have adopted artificial intelligence (AI) …

Mobile banking is one of the most promising technologies that has emerged in recent years
and could prove to have considerable value to both banks and customers. Thus, this study …

In 2020, 2.4 billion people used digital banking worldwide, and that number is expected to
grow to 3.6 billion in the next four years (Jadil et al., 2021). The accelerated growth of digital …

Purpose Providing high-quality e-banking services is considered a basic strategy for
attracting and retaining customers with electronic-banking platforms. The purpose of this …

This study aims to understand the consumption values that positively influence the adoption
of mobile payment apps (MPAs). The theory of consumption values and two more constructs …

The key objective of this study is to propose and examine a conceptual model that best
explains the key factors influencing Jordanian customers' intentions and adoption of Internet …