Transformative artificially intelligent tools, such as ChatGPT, designed to generate
sophisticated text indistinguishable from that produced by a human, are applicable across a …

Even though IS use has numerous benefits for users and organisations, such as improved
user performance and greater productivity, an increasing number of users experience …

In this paper, we focus on a critical aspect of work in organizations: using information in work
tasks which is provided by information systems (IS) such as enterprise content management …

Artificial Intelligence (AI) stands ready to impact all aspects of business, from optimizing
operations to personalizing services and enhancing customer value. However, many …

Although mobile learning systems offer several benefits for students, academic staff and
universities, from easily access and learning anywhere and anytime, the use and …

Smart home assistants (SHAs) have gained a foothold in many households. Although SHAs
have many beneficial capabilities, they also have characteristics that are colloquially …

Workarounds are goal‐driven deviations from the standard operating procedures performed
to overcome obstacles constraining day‐to‐day work. Despite starting as temporary fixes …

Drawing upon insights from the trust literature, we conducted two empirical surveys with the
front-line employees of firms in Pakistan investigating the factors influencing cognitive trust …

As individuals' relationships with information technology (IT) grow more complex and
personal, our understanding of the problem of resistance to IT continues to evolve. Current …

Post-acceptance IS use is the key to leveraging value from IS investments. However, it also
poses many demands on the user. Drawing on the challenge-hindrance stressor framework …