Characterizing the technology needs of vulnerable populations for participation in research and design by adopting Maslow's hierarchy of needs
While various frameworks and heuristics exist within the HCI community to guide research
and design for vulnerable populations, most are centered on the researcher's involvement …
and design for vulnerable populations, most are centered on the researcher's involvement …
What do we mean when we talk about trust in social media? A systematic review
Do people trust social media? If so, why, in what contexts, and how does that trust impact
their lives? Researchers, companies, and journalists alike have increasingly investigated …
their lives? Researchers, companies, and journalists alike have increasingly investigated …
Map** the landscape of COVID-19 crisis visualizations
In response to COVID-19, a vast number of visualizations have been created to
communicate information to the public. Information exposure in a public health crisis can …
communicate information to the public. Information exposure in a public health crisis can …
Shifting trust: Examining how trust and distrust emerge, transform, and collapse in COVID-19 information seeking
During crises like COVID-19, individuals are inundated with conflicting and time-sensitive
information that drives a need for rapid assessment of the trustworthiness and reliability of …
information that drives a need for rapid assessment of the trustworthiness and reliability of …
Visualization design practices in a crisis: Behind the scenes with COVID-19 dashboard creators
During the COVID-19 pandemic, a number of data visualizations were created to inform the
public about the rapidly evolving crisis. Data dashboards, a form of information …
public about the rapidly evolving crisis. Data dashboards, a form of information …
Trust, comfort and relatability: Understanding black older adults' perceptions of chatbot design for health information seeking
Conversational agents such as chatbots have emerged as a useful resource to access real-
time health information online. Perceptions of trust and credibility among chatbots have …
time health information online. Perceptions of trust and credibility among chatbots have …
Comparing perspectives around human and technology support for contact tracing
Various contact tracing approaches have been applied to help contain the spread of COVID-
19, with technology-based tracing and human tracing among the most widely adopted …
19, with technology-based tracing and human tracing among the most widely adopted …
Investigating older adults' attitudes towards crisis informatics tools: Opportunities for enhancing community resilience during disasters
The world population is projected to rapidly age over the next 30 years. Given the increasing
digital technology adoption amongst older adults, researchers have investigated how …
digital technology adoption amongst older adults, researchers have investigated how …
Personal narratives in technology design: the value of sharing older adults' stories in the design of social robots
The storytelling lens in human-computer interaction has primarily focused on personas,
design fiction, and other stories crafted by designers, yet informal personal narratives from …
design fiction, and other stories crafted by designers, yet informal personal narratives from …
Use of social media for information seeking and sharing during floods in rural Sarawak
Purpose This study aims to examine the information acquired and shared by floods victims
in Sarawak, Malaysia, and the individuals' perception of social media information quality and …
in Sarawak, Malaysia, and the individuals' perception of social media information quality and …