How should the results of artificial intelligence be explained to users?-Research on consumer preferences in user-centered explainable artificial intelligence

D Kim, Y Song, S Kim, S Lee, Y Wu, J Shin… - … Forecasting and Social …, 2023 - Elsevier
Artificial intelligence (AI) has become part of our everyday lives, and its presence and
influence are expected to grow exponentially. Regardless of its expanding impact, the …

[HTML][HTML] Pharmacies providing health services: Attitudes toward eHealth in Italy

N Cobelli, F Cassia, A Zardini… - Journal of Retailing and …, 2024 - Elsevier
The psychological factors behind pharmacists' inclination to adopt new technologies in
pharmacies are intricate. However, the factors influencing pharmacists' usage of one such …

The study of brand loyalty and switching cost on OTT bundled service choice: Focusing on reference-dependent preferences in the saturated market

K Kim, J Kim - Journal of Retailing and Consumer Services, 2024 - Elsevier
The pay-TV service providers have introduced over-the-top (OTT) bundled services to attract
additional subscribers in a saturated market. However, the majority of consumers in South …

[HTML][HTML] What hinders car owners' participation in private car sharing? Insights from a business perspective

M Li, T Feng - Journal of Retailing and Consumer Services, 2025 - Elsevier
Private car sharing emerges as a viable solution due to flexibility, cost-effectiveness for
users, and profit benefit for car owners. However, the number of shared private cars remains …

A comprehensive survey on Software as a Service (SaaS) transformation for the automotive systems

DF Blanco, F Le Mouël, T Lin, MP Escudié - IEEE Access, 2023 - ieeexplore.ieee.org
Over the last few decades, automotive embedded Information and Communication
Technology (ICT) systems have been used to enhance vehicle performance and enrich …

Consumer preferences for unmanned stores: A choice experiment study

Y Nam, S Lee, H Lee - Journal of Retailing and Consumer Services, 2025 - Elsevier
Unmanned stores are characterized by the addition of new technical attributes to existing
retail services to replace human staff. This study examines consumer preferences for store …

[HTML][HTML] Food provenance assurance and willingness to pay for blockchain data security: A case of Australian consumers

EIV Meléndez, B Smith, P Bergey - Journal of Retailing and Consumer …, 2025 - Elsevier
Blockchain technology has properties that improve supply chain transparency, traceability,
and accountability, but how important are these security features to the consumer? This …

Understanding consumers' acceptance of edible food packaging: The role of consumer innovativeness

X Zhang, H Wen, X Shao - Journal of Retailing and Consumer Services, 2024 - Elsevier
Edible food packaging helps address the problem of solid waste generated by conventional
packaging, but consumers' acceptance of this novel practice remains uncertain. To …

Which Attributes Should be Considered in Regulating the Internet of Things? Evidence From Conjoint Analysis

HS Na, J Hwang, H Kim - SAGE Open, 2023 - journals.sagepub.com
With rapid development in the Internet infrastructure, new and innovative services using the
Internet of Things (IoT) have emerged. Despite the wide range of topics regarding IoT …

Safety still matters: Unveiling the value propositions of augmented reality head-up displays in autonomous vehicles through conjoint analysis

C Kang, C Lee, X Zhao, D Lee, J Shin, J Lee - Travel Behaviour and Society, 2025 - Elsevier
Despite the huge progress toward fully autonomous vehicles, current models are limited to
Level 3 autonomy due to technological constraints, making driver readiness necessary for …