Fake review detection on online E-commerce platforms: a systematic literature review

H Paul, A Nikolaev - Data Mining and Knowledge Discovery, 2021 - Springer
The increasing popularity of online review systems motivates malevolent intent in competing
sellers and service providers to manipulate consumers by fabricating product/service …

[HTML][HTML] Setting the future of digital and social media marketing research: Perspectives and research propositions

YK Dwivedi, E Ismagilova, DL Hughes… - International journal of …, 2021 - Elsevier
The use of the internet and social media have changed consumer behavior and the ways in
which companies conduct their business. Social and digital marketing offers significant …

The market for fake reviews

S He, B Hollenbeck, D Proserpio - Marketing Science, 2022 - pubsonline.informs.org
We study the market for fake product reviews on Amazon. com. Reviews are purchased in
large private groups on Facebook and other sites. We hand-collect data on these markets …

Effect of online review sentiment on product sales: The moderating role of review credibility perception

Q Wang, W Zhang, J Li, F Mai, Z Ma - Computers in Human Behavior, 2022 - Elsevier
Online reviews are of great importance in supporting the purchasing decision making of
online consumers. With the prospering of e-commerce, increasingly fraudulent reviews are …

[HTML][HTML] A systematic literature review about the consumers' side of fake review detection–Which cues do consumers use to determine the veracity of online user …

M Walther, T Jakobi, SJ Watson, G Stevens - Computers in Human …, 2023 - Elsevier
Background Consumers rely heavily on online user reviews when shop** online and
cybercriminals produce fake reviews to manipulate consumer opinion. Much prior research …

Trust in the sharing economy

F Hawlitschek, T Teubner, C Weinhardt - Die Unternehmung, 2016 - nomos-elibrary.de
Trust has been in the focus of research on business-to-consumer (B2C) e-commerce in the
last decade. The rise of consumer-to-consumer (C2C) markets in the context of the sharing …

Why and how online experiments can benefit information systems research

L Fink - Journal of the Association for Information Systems, 2022 - aisel.aisnet.org
Online experiments have become an important methodology in the study of human
behavior. While social scientists have been quick to capitalize on the benefits of online …

[HTML][HTML] Investigating reviewers' intentions to post fake vs. authentic reviews based on behavioral linguistic features

JM Kim, KK Park, M Mariani, SF Wamba - Technological Forecasting and …, 2024 - Elsevier
Growing interest in peer-generated online reviews for product promotion has incentivized
online review manipulation. The latter is challenging to be detected. In this study, to discern …

Platform manipulation in online retail marketplace with sponsored advertising

F Long, Y Liu - Marketing Science, 2024 - pubsonline.informs.org
In this paper, we study an online retail marketplace's incentive to manipulate sellers' product
attractiveness to consumers (eg, through fake sales, fake reviews, or dishonest …

The influence of relative popularity on negative fake reviews: A case study on restaurant reviews

Y Li, Z Zhang, S Pedersen, X Liu, Z Zhang - Journal of Business Research, 2023 - Elsevier
Fake reviews are rising as online reviews become more prevalent. However, little is known
about the mechanism underlying firms' negative fake reviews. This study draws on signaling …