FinTech market development and financial inclusion in Ghana: The role of heterogeneous actors

CPK Coffie, Z Hongjiang - Technological Forecasting and Social Change, 2023 - Elsevier
Efforts to include many financially in Ghana continue to witness substantial progress as the
nuptial between information communication technology and finance thrives. However …

Service innovation, service delivery and customer satisfaction and loyalty in the banking sector of Ghana

K YuSheng, M Ibrahim - International journal of bank marketing, 2019 - emerald.com
Purpose The concept of innovation is gaining ground steadily in the context of an
increasingly competitive and highly volatile banking sector. The purpose of this paper is to …

Innovation capabilities, innovation types, and firm performance: evidence from the banking sector of Ghana

K YuSheng, M Ibrahim - Sage Open, 2020 - journals.sagepub.com
Innovation is considered a key driver for long-term success of firms in today's competitive
markets. This study explored the effect of innovation adoption on performance of banks in …

[LIBRO][B] The commons in an age of uncertainty: Decolonizing nature, economy, and society

F Obeng-Odoom - 2020 - books.google.com
In the last two hundred years, the earth has increasingly become the private property of a
few classes, races, transnational corporations, and nations. Repeated claims about the" …

Contesting digital finance for the poor

PK Ozili - Digital Policy, Regulation and Governance, 2020 - emerald.com
Purpose This paper aims to critically assess digital finance as a pro-poor intervention in the
development finance space. Design/methodology/approach Using critical policy discourse …

From traditional roots to digital bytes: Can digitalizing ESG improves Ghanaian rural banks' brand equity through stakeholder engagement, and customer loyalty?

FA Sarpong, P Sappor, G Nyantakyi… - Cogent Business & …, 2023 - Taylor & Francis
This study examines the impact of Digitalized Environmental, Social, and Governance
(DESG) practices on rural banks in Ghana, focusing on their relationship with stakeholder …

The impact of service innovation on customer satisfaction and customer loyalty: a case in Vietnamese retail banks

HM Nguyen, TKT Ho, TT Ngo - Future Business Journal, 2024 - Springer
Customer loyalty continues to be a crucial factor for retail banks in maintaining market share,
increasing revenue and profits, and reducing costs in the highly competitive business …

[HTML][HTML] Is financial innovation bestowed or a curse for economic sustainably: the mediating role of economic policy uncertainty

S Xu, M Qamruzzaman, AH Adow - Sustainability, 2021 - mdpi.com
The study's motivation is to gauge the impact of financial innovation on economic growth
from 2004M1 to 2018M12 in India and Pakistan's economy with the mediating role of …

Financial innovations and economic growth: Does financial inclusion play a mediating role?

D Domeher, E Konadu-Yiadom… - Cogent Business & …, 2022 - Taylor & Francis
Innovations in the financial sector play a critical role in promoting economic growth. Studies
that have sought to investigate this linkage in sub-Saharan Africa have produced mixed …

Financial technology and economic growth nexus in the East African community states

CA Ngong, KJ Thaddeus… - Journal of Economics …, 2024 - emerald.com
Purpose This paper aims to examine the causation linking financial technology to economic
growth in the East African Community states from 1997 to 2019. Design/methodology …