This study expounds a strategic framework of omnichannel integration to enhance the
customer experience in the inner circle of loyalty loop. Depending upon the multiple topics of …

This article aims to assess the usability of selected map portals with a checklist. The
methods employed allowed the author to conduct user experience tests from a longer …

Women play a crucial leadership role in higher education institutions by implementing
knowledge management practices; however, there is a lack of scientific studies that mainly …

Purpose Using asymmetric impact–performance analysis for examining an asymmetric
relationship between user satisfaction and website features, the present research aims to …

The website of any governmental institution is the main channel through which digital public
services, both informational and transactional, are offered. This became even more relevant …

Universities' identities and institutional images are showcased on their websites to the rest of
the world. Nowadays, many university websites (UW) s have been well-investigated for …

Website is a helpful interactive tool between universities and students. Innovating and
improving the website quality creates students' brand trust and satisfaction with the …

Usability testing of a website through different devices: a task-based approach in a public
university setting in Bangladesh | Emerald Insight Books and journals Case studies Expert …

This study investigates what drives consumer engagement in online-only omnichannel
commerce, a topic often overlooked in favor of online-offline channel integration. Using both …

METHODS We identified the top 10 most populated cities in the USA and percent of the
population that identified as Hispanic using Census. gov. To assess the percent of Hispanics …