Marketing research on Mobile apps: past, present and future

L Stocchi, N Pourazad, N Michaelidou… - Journal of the Academy …, 2022 - Springer
We present an integrative review of existing marketing research on mobile apps, clarifying
and expanding what is known around how apps shape customer experiences and value …

A systematic literature review and analysis on mobile apps in m-commerce: Implications for future research

AKY Tang - Electronic Commerce Research and Applications, 2019 - Elsevier
The use of mobile applications (apps) continues to grow. The literature on mobile apps is
accumulating along with this growth, but the streams of research are still highly inconsistent …

Value dimensions of gamification and their influence on brand loyalty and word‐of‐mouth: Relationships and combinations with satisfaction and brand love

P Torres, M Augusto, C Neves - Psychology & Marketing, 2022 - Wiley Online Library
This study examined the influence of different value dimensions of gamification on two
important marketing outcomes, brand loyalty and word‐of‐mouth (WOM), using a mixed …

[HTML][HTML] The market-based assets theory of brand competition

B Sharp, J Dawes, K Victory - Journal of Retailing and Consumer Services, 2024 - Elsevier
Abstract Kotler popularised the Segmentation, Targeting, Positioning (STP) theory of brand
competition. This theory still dominates marketing textbooks. In this article we show how the …

Drivers and outcomes of branded mobile app usage intention

L Stocchi, N Michaelidou, M Micevski - Journal of Product & Brand …, 2019 - emerald.com
Purpose This study aims to examine the drivers and outcomes of the usage intention of
branded mobile applications (apps), revealing findings of theoretical and practical …

Investigating the effectiveness of retailers' mobile applications in determining customer satisfaction and repatronage intentions? A congruency perspective

P Iyer, A Davari, A Mukherjee - Journal of Retailing and Consumer Services, 2018 - Elsevier
With the increasing use of handheld digital devices for shop**, retailers are trying to
effectively implement mobile applications. Drawing from extant literature on customer value …

Consumer perceived value preferences for mobile marketing in China: A mixed method approach

L Huang, J Mou, EWK See-To, J Kim - Journal of Retailing and Consumer …, 2019 - Elsevier
This study aimed to identify a new framework for consumer perceived value (CPV) and
evaluate the dynamics of relative importance of different dimensions of CPV in the context of …

The rules of engagement: How to motivate consumers to engage with branded mobile apps

L Stocchi, N Michaelidou, N Pourazad… - Journal of Marketing …, 2018 - Taylor & Francis
This research presents and validates a framework, which illustrates how to motivate
consumers to engage with branded mobile applications, or apps. The framework shows that …

A synthesis of constructs for modelling consumers' perception of value from mobile-commerce (M-VAL)

O Dastane, CL Goi, F Rabbanee - Journal of Retailing and Consumer …, 2020 - Elsevier
Abstract Customer Perceived Value (CPV) is a well-established concept in the marketing
literature; however, there is a need to extend the concept of Perceived Value (PV) to mobile …

The role of consumption emotions in users' mobile gaming application continuance intention

L Zheng - Information Technology & People, 2020 - emerald.com
Purpose The long-term development of a mobile gaming application (app) depends on its
continued use by its users. The expectation–confirmation model of IS continuance was used …