Artificial intelligence in customer relationship management: literature review and future
research directions | Emerald Insight Books and journals Case studies Expert Briefings Open …

Academicians and practitioners have recently begun to accord Artificial Intelligence (AI) and
Big Data Analytics (BDA) significant consideration when exploring emerging research trends …

Background Unstructured text, including medical records, patient feedback, and social
media comments, can be a rich source of data for clinical research. Natural language …

Sarcasm is a form of sentiment whereby people express the implicit information, usually the
opposite of the message content in order to hurt someone emotionally or criticise something …

Financial technology-based firms (FinTech) are crucial to promoting new technologies and
advances in innovations related to the financial field, sustainable development, and financial …

Artificial Intelligence (AI) and its promise to improve the efficiency of entire business value
chains has been headlining newspapers for the last years. However, it seems that many …

In this article, we present a novel technique for the use of language-agnostic sentence
representations to adapt the model trained on texts in Polish (as a low-resource language) …

Twitter can be used to analyze sentiment to get public opinion about public figures to find a
trend in positive or negative responses, especially to analyze sentiments related to …

Purpose Social media channels provide an avenue for expressing views about different
services/products. However, unlike merchandise/company websites (where users can post …

Sarcasm is the main reason behind the faulty classification of tweets. It brings a challenge in
natural language processing (NLP) as it hampers the method of finding people's actual …