The emphasis of performance management in health care is shifting from output or outcome-
based to a system-based approach. In particular, clinicians and managers are re-focusing …

Canada is a leader in experimenting with alternative, non fee for service provider
remuneration methods; all jurisdictions have implemented salaries and payment models that …

Economists have generated a large body of theoretical and empirical knowledge with
respect to the design of physician remuneration methods (PRM). This knowledge is difficult …

This paper focuses on the potential contribution of Business Process Redesign to society's
demand for decreasing costs of healthcare. Our focus is on the reduction of throughput times …

Abstract Background and Purpose After investing billions of dollars in an integrated
Electronic Medical Records (physicians) and Personal Health Records (patients) system to …

Healthcare processes are by nature complex, mostly due to their multidisciplinary character
that requires continuous coordination between care providers. They encompass both …

Improving organizational performance by redesigning business processes and supporting
them with a proper information system is a daunting challenge. We analyze the possibilities …

Healthcare processes are intrinsically complex and multidisciplinary. In order to maintain
acceptable levels of assistance quality, reduce costs and limit the variability of medical …

Purpose Despite widespread adoption of business process reengineering (BPR) for better
delivery efficiency of public services, a structured approach continues to elude the most …

Purpose The purpose of this paper is to focus on the early development of eHealth service
start-ups. To elaborate the research problem, the study addresses the following research …