(Re) Defining Airport Experience: A New Framework Proposition

P Yerimou, C Themistocleous - GMA-GAMMA Joint Symposium, 2023 - Springer
This chapter investigates the airports' transformation into dynamic commercial
servicescapes and their profound effects on travelers' emotions and underlying behaviors …

Servicescape and customer behavioral intentions–A study in the aviation sector

ÁNH Bạch, HTT Lê… - Science & …, 2024 - stdjelm.scienceandtechnology.com …
This study aims to identify the servicescape factors that influence behavior intention through
passengers' emotions in the aviation sector.. Based on the SOR (Stimulus-Organism …

Investigating travel servicescapes: drivers, motivators, and outcomes of airport travellers' evaluations

P Yerimou - 2024 - ktisis.cut.ac.cy
The current thesis explores environmental factors in airports that influence travellers'
emotions, satisfaction and airport image. It delineates how cultural elements and travellers' …

[ОПИСАНИЕ][C] Không gian dịch vụ và ý định hành vi của khách hàng–Một nghiên cứu trong lĩnh vực hàng không

BNH Ánh, LTT Hiền, NTP Thảo, NV Anh - Economics-Law and Management, 2024