Consumers' decision-making process on social commerce platforms: Online trust, perceived risk, and purchase intentions

G Lăzăroiu, O Neguriţă, I Grecu, G Grecu… - Frontiers in …, 2020 - frontiersin.org
This study enhances the existing literature on the role of trust and online perceived risk in
sha** consumer purchase decision-making in social commerce. The aim of this article is …

Impact of digitalization on customers' well-being in the pandemic period: Challenges and opportunities for the retail industry

U Akram, MT Fülöp, A Tiron-Tudor, DI Topor… - International Journal of …, 2021 - mdpi.com
Order increases, supply chain disruptions, changing customer behavior, store closures, and
more that have been caused by the coronavirus epidemic (COVID-19) will undoubtedly …

How social presence influences impulse buying behavior in live streaming commerce? The role of SOR theory

J Ming, Z Jianqiu, M Bilal, U Akram… - International Journal of …, 2021 - emerald.com
Purpose This paper aims to examine how presence (the social presence of live streaming
platforms, of viewers, of live streamers and telepresence) affects consumer trust and flow …

Customer behavior as an outcome of social media marketing: The role of social media marketing activity and customer experience

A Wibowo, SC Chen, U Wiangin, Y Ma… - Sustainability, 2020 - mdpi.com
Social media has been playing an important role in marketing strategy. As a part of social
media, social networking sites (SNS) can be utilized by enterprises to create direct …

The impact of e-service quality and customer satisfaction on customer behavior in online shop**

P Rita, T Oliveira, A Farisa - Heliyon, 2019 - cell.com
The purpose of this study is to develop new knowledge to better understand the most
important dimensions of e-service quality that have impact on customer satisfaction …

The impact of perceived usefulness of online reviews, trust and perceived risk on online purchase intention in emerging markets: A Mexican perspective

I Ventre, D Kolbe - Journal of International Consumer Marketing, 2020 - Taylor & Francis
The purpose of this study is to investigate online purchase intention in emerging markets
focusing on the impact of perceived usefulness of online reviews, trust and perceived risk …

Examining the role of consumer satisfaction within mobile eco-systems: Evidence from mobile banking services

A Geebren, A Jabbar, M Luo - Computers in Human Behavior, 2021 - Elsevier
Consumer satisfaction has been widely accepted as a key measure of continuous use and
success within the information systems, e-commerce and mobile banking literature. We aim …

Mobile payment apps filling value gaps: Integrating consumption values with initial trust and customer involvement

D Chakraborty, A Siddiqui, M Siddiqui, NP Rana… - Journal of Retailing and …, 2022 - Elsevier
This study aims to understand the consumption values that positively influence the adoption
of mobile payment apps (MPAs). The theory of consumption values and two more constructs …

Why do consumers hesitate to purchase in live streaming? A perspective of interaction between participants

X Ma, X Zou, J Lv - Electronic Commerce Research and Applications, 2022 - Elsevier
Live streaming commerce has rapidly developed in recent years; however serious purchase
hesitation do exist at the final payment stage. Contrary to the previous studies focusing more …

Blockchain technology for agriculture: applications and rationale

H **ong, T Dalhaus, P Wang, J Huang - frontiers in Blockchain, 2020 - frontiersin.org
The blockchain is a ledger of accounts and transactions that are written and stored by all
participants. It promises a reliable source of truth about the state of farms, inventories and …