Data-driven requirements elicitation: A systematic literature review

S Lim, A Henriksson, J Zdravkovic - SN Computer Science, 2021 - Springer
Requirements engineering has traditionally been stakeholder-driven. In addition to domain
knowledge, widespread digitalization has led to the generation of vast amounts of data (Big …

How do crowd-users express their opinions against software applications in social media? A fine-grained classification approach

ND Khan, JA Khan, J Li, T Ullah, A Alwadain… - IEEE …, 2024 - ieeexplore.ieee.org
App stores allow users to search, download, and purchase software applications to
accomplish daily tasks. Also, they enable crowd-users to submit textual feedback or star …

Automatically matching bug reports with related app reviews

M Haering, C Stanik, W Maalej - 2021 IEEE/ACM 43rd …, 2021 - ieeexplore.ieee.org
App stores allow users to give valuable feedback on apps, and developers to find this
feedback and use it for the software evolution. However, finding user feedback that matches …

On the automated processing of user feedback

W Maalej, V Biryuk, J Wei, F Panse - arxiv preprint arxiv:2407.15519, 2024 - arxiv.org
User feedback is becoming an increasingly important source of information for requirements
engineering, user interface design, and software engineering in general. Nowadays, user …

A software requirements ecosystem: Linking forum, issue tracker, and faqs for requirements management

J Tizard, P Devine, H Wang… - IEEE Transactions on …, 2022 - ieeexplore.ieee.org
User feedback is an important resource in modern software development, often containing
requirements that help address user concerns and desires for a software product. The …

App review driven collaborative bug finding

X Tang, H Tian, P Kong, S Ezzini, K Liu, X **a… - Empirical Software …, 2024 - Springer
Software development teams generally welcome any effort to expose bugs in their code
base. In this work, we build on the hypothesis that mobile apps from the same category (eg …

Along the margins: Marginalized communities' ethical concerns about social platforms

L Olson, E Guzmán, F Kunneman - 2023 IEEE/ACM 45th …, 2023 - ieeexplore.ieee.org
In this paper, we identified marginalized communities' ethical concerns about social
platforms. We performed this identification because recent platform malfeasance indicates …

Does GenAI Make Usability Testing Obsolete?

AE Pourasad, W Maalej - arxiv preprint arxiv:2411.00634, 2024 - arxiv.org
Ensuring usability is crucial for the success of mobile apps. Usability issues can compromise
user experience and negatively impact the perceived app quality. This paper presents UX …

Exploring the Relationship Between Personality Traits and User Feedback

V Biryuk, W Maalej - 2023 IEEE 31st International …, 2023 - ieeexplore.ieee.org
Previous research has studied the impact of developer personality in different software
engineering scenarios, such as team dynamics and programming education. However, little …

[HTML][HTML] Conversation in forums: How software forum posts discuss potential development insights

H Wang, P Devine, J Tizard, SR Shahamiri… - Journal of Systems and …, 2024 - Elsevier
User feedback on software usage is utilised by developers to improve their software.
Software product forums are platforms rich in software-related user feedback, such as forum …