In the context of the development of industry 4.0 embedded in various industries,
organizations face stiffening competition from external dynamically changing and …

This study investigates the role of inter-organizational information and communication
technology (Inter-OICT) in enhancing e-commerce logistics performance (LP) and resilience …

The modern business world operates in the VUCA environment or reality; volatility and
unpredictability are the only constants in it. It is challenging for entrepreneurs to predict the …

Purpose The coronavirus disease 2019 (COVID-19) pandemic represents one of the most
significant disruptions to supply chains (SCs), stimulating both practitioners and scholars to …

The Sustainable Development Goals and circular economy are two critical aspects of the
2030 Agenda for Sustainable Development. They both seek to reduce the waste of natural …

Purpose Modern supply chains have become increasingly vulnerable to disruptions, as
evidenced by the recent COVID-19 crisis, the Suez Canal blockage and the war in Ukraine …

This paper undertakes a comprehensive analysis of the cutting-edge maneuvers in
Electronic Customer Relationship Management e-CRM in an e-commerce context …

Supply chain resilience (SCR) refers to the capacity to respond quickly to operational
disruptions, and a knowledge-based economy pushes businesses to integrate emerging …

The increasing frequency and severity of disruptions in supply chains (SCs), driven by
climate change, geopolitical tensions, and evolving structural dynamics, have heightened …

Digital transformation and breakthrough innovations that contain concern for the
environment can answer the target of reducing logistics costs and regulatory provisions …