We present a new mechanism-oriented memory model called Commit-Reconcile & Fences
(CRF) and define it using algebraic rules. Many existing memory models can be described …

Anyone familiar with the German IS research culture would expect to find numerous action
researchers in Germany. However, a closer examination of the literature reveals there are …

Das vorliegende Buch ist eine um ca. 100 Seiten gekürzte Fassung meiner
Habilitationsschrift" Pilotierung von Telekooperation". Die Literaturarbeit und die …

How can employees be qualified to provide sound customer advisory services? How can
they be empowered to deliver the value of public sector modernization to customers? In this …

Erfahrungen in Bezug auf eine solche Modellverfeinerung. In Fallstudien hat sich allerdings
gezeigt, daß Workflow-Projekte sehr viel methodisches Know-how voraussetzen, das an …

Meeting memory features are poorly integrated into current group support systems (GSS). In
this article, I discuss how to introduce meeting memory functionality into a GSS. The article …

In today's economies, services play an important role contributing to around 70% of the
gross domestic product of developed countries. Many of these services are traded and …

This article describes a multiloop design approach, demonstrating two concatenated build-
and-evaluate loops of a project that aims at enhancing and improving tele-counseling at …

Understanding the appropriation of CSCW-Tools is key to their successful implementation.
This paper explores the social and organizational appropriation of the Cuparla CSCW …

„Man muss nur wollen und daran glauben, dann wird es auch gelingen.“Ferdinand Graf von
Zeppelin (1838-1917) Der Einsatz moderner Informationstechnologien ist Ausgangspunkt …