The impact of CSR on casino employees' organizational trust, job satisfaction, and customer orientation: An empirical examination of responsible gambling strategies
Corporate social responsibility (CSR) has emerged as a critical philosophy and a strategy
that affects both internal (ie, employee) and external (ie, customer) attitudes. The importance …
that affects both internal (ie, employee) and external (ie, customer) attitudes. The importance …
The influence of internal marketing and job satisfaction on task performance and counterproductive work behavior in an emerging market during the COVID-19 …
To reduce the spread of the virus, authorities have imposed restrictive measures, such as
limiting movement of individuals, shutting down non-essential stores, imposing a general or …
limiting movement of individuals, shutting down non-essential stores, imposing a general or …
Relationships among emotional and material rewards, job satisfaction, burnout, affective commitment, job performance, and turnover intention in the hotel industry
This study was designed to identify the intricate associations among emotional rewards
(compliment, opportunity, empowerment, and recognition), material rewards (promotion …
(compliment, opportunity, empowerment, and recognition), material rewards (promotion …
Measuring of job satisfaction: the use of quality of work life factors
P Dhamija, S Gupta, S Bag - Benchmarking: An International Journal, 2019 - emerald.com
Purpose Banking industry forms a part of financial services that has emerged itself as the
most important source for India's economic growth. Job satisfaction of employees is one of …
most important source for India's economic growth. Job satisfaction of employees is one of …
What factors influence Generation Y's employee retention in the hospitality industry?: An internal marketing approach
WD Frye, S Kang, C Huh, MJMJ Lee - International Journal of Hospitality …, 2020 - Elsevier
Individuals from Generation Y are entering into the hospitality job market, but little is known
about their intention to remain in the hospitality business. The purpose of this study was to …
about their intention to remain in the hospitality business. The purpose of this study was to …
Employee job satisfaction and customer-oriented behavior: A study of frontline employees in the foodservice industry
As the significance of frontline employees increases in the foodservice industry,
organizations are paying more attention to internal marketing and customer-oriented …
organizations are paying more attention to internal marketing and customer-oriented …
[PDF][PDF] The effect of employee engagement on organizational performance via the mediating role of job satisfaction: The case of IT employees in Jordanian banking …
This study sought to investigate the effect of IT employees' engagement on organizational
performance through the mediating role of job satisfaction for IT employees within the IT …
performance through the mediating role of job satisfaction for IT employees within the IT …
Effects of corporate social responsibility and internal marketing on organizational commitment and turnover intentions
This study examined the effects of four aspects of corporate social responsibility (CSR)(ie,
economic, legal, ethical, and philanthropic responsibility) and five aspects of internal …
economic, legal, ethical, and philanthropic responsibility) and five aspects of internal …
Job satisfaction research in the field of hospitality and tourism
Purpose This study aims to conduct an overview of previous studies on job satisfaction,
particularly its determinants and outcomes, and the research objectives, main themes and …
particularly its determinants and outcomes, and the research objectives, main themes and …
The stress-induced impact of COVID-19 on tourism and hospitality workers
This study explores how COVID-19-induced stress (CID) influences organizational trust, job
satisfaction, self-esteem, and commitment in tourism and hospitality organizations. A total of …
satisfaction, self-esteem, and commitment in tourism and hospitality organizations. A total of …