Behavioral public administration is the analysis of public administration from the micro‐level
perspective of individual behavior and attitudes by drawing on insights from psychology on …

Bureaucracies are often criticized for their inflexibility, budget-maximizing wastefulness, and
excessive rules and procedures. Rapid advances in technology, including the expansion of …

Work engagement refers to an active energetic state of mind that is characterized by vigor,
dedication, and absorption. Despite practitioner's attention for work engagement, few public …

Although red tape has a long history in public administration research, the emotional
consequences of bureaucratic procedures for citizens have received little attention in the …

Recent years have seen a dramatic growth in the study of frictions that individuals
experience, especially in their interactions with the public sector, creating both the potential …

Research has shown that red tape negatively affects both innovation and collaboration. Yet
studies on barriers to collaborative innovation rarely consider red tape. Through a …

The study investigates the nature of public service motivation's (PSM) relationship to
employee work engagement. Using the Job Demands-Resource Model, the authors …

Red tape has been viewed as a key concept in public administration for decades and one
that can significantly impact the human resource management (HRM) process. Theoretically …

The effectiveness of formal public sector accountability mechanisms is largely predicated on
the individual perception of accountability. In particular, the individual's experienced …

How to account for the ubiquitous presence of public sector performance regimes given
evidence that such regimes have failed to achieve their promises? We argue that this …