Determining the role of service quality, trust and commitment to customer loyalty for telecom service users: a PLS-SEM approach
Determining the role of service quality, trust and commitment to customer loyalty for telecom
service users: a PLS-SEM approach | Emerald Insight Books and journals Case studies Expert …
service users: a PLS-SEM approach | Emerald Insight Books and journals Case studies Expert …
A study of feature selection techniques for predicting customer retention in telecommunication sector
Feature selection is the process of eliminating irrelevant features from the dataset, while
maintaining acceptable classification accuracy. The selected features play an important role …
maintaining acceptable classification accuracy. The selected features play an important role …
Exploring the service profit chain in a Thai bank
P Benjarongrat, M Neal - Asia Pacific Journal of Marketing and …, 2017 - emerald.com
Purpose The purpose of this paper is to explore the service profit chain (SPC) in a Thai
bank, to identify which service features customers understand to be most important in their …
bank, to identify which service features customers understand to be most important in their …
Segmentation of retail customers based on cluster analysis in building successful CRM
Direct marketers uses data mining technique called segmentation based on cluster analysis
to target a subset of their customers for improving their profits. As the world is growing more …
to target a subset of their customers for improving their profits. As the world is growing more …
Forecasting agricultural commodity pricing using neural network-based approach
GN Varma, K Padma - International Journal of Business …, 2019 - inderscienceonline.com
Over the last decade, unprecedented spikes and drops in commodity prices have been a
recurrent source of concern to both policymakers and the investors. This research paper …
recurrent source of concern to both policymakers and the investors. This research paper …
A compacted triple band antenna design for GSM, Wi-Fi and WiMAX communication schemes for information computation system
R Saravanakumar… - International Journal of …, 2020 - inderscienceonline.com
Recently, wireless communication devices like mobile phones are becoming increasingly
popular. The aim of this paper is to design an antenna which can excite triple band …
popular. The aim of this paper is to design an antenna which can excite triple band …