Background Internationally, it is expected that health services will involve the public in health
service design. Evaluation of public involvement has typically focused on the process and …

In the scientific literature, the concept of the “customer journey (CJ)” has only recently been
introduced, and, accordingly, it lacks robust empirical evidence. Still, the number of papers …

Background Gait analysis with motion capture (MoCap) during rehabilitation can provide
objective information to facilitate treatment decision making. However, designing a test to be …

There is a growing interest in applying the Service Design (SD) approach to innovate and
transform healthcare systems. However, comprehensive studies are scarce. This study …

(1) Background: The study aimed to analyze the effectiveness of clinical pharmacist services
on drug-related problems (DRPs) and patient outcomes in inpatients with chronic kidney …

(1) Background: A pharmacist-led deprescribing service previously developed within the
Consultation-Based Palliative Care Team (CB-PCT) was implemented for terminal cancer …

Background Most senior citizens want to live independently at home as long as possible.
The World Health Organization recommends an age-friendly community approach by …

Background: Co-design is an approach to engaging stakeholders in health and social
system change that is rapidly gaining traction, yet there are also questions about the extent …

Introduction This sco** review was undertaken to assess the current status of physician-
scientists, including the challenges associated with their enrollment and retention, measures …

Healthcare services and spaces are recognized as complex ecosystems where different
user categories interact daily facing often urgent and difficult situations that challenge the …