A taxonomy of social cues for conversational agents

J Feine, U Gnewuch, S Morana, A Maedche - International Journal of …, 2019 - Elsevier
Conversational agents (CAs) are software-based systems designed to interact with humans
using natural language and have attracted considerable research interest in recent years …

Trusting virtual agents: The effect of personality

MX Zhou, G Mark, J Li, H Yang - ACM Transactions on Interactive …, 2019 - dl.acm.org
We present artificial intelligent (AI) agents that act as interviewers to engage with a user in a
text-based conversation and automatically infer the user's personality traits. We investigate …

If I hear you correctly: Building and evaluating interview chatbots with active listening skills

Z **ao, MX Zhou, W Chen, H Yang, C Chi - Proceedings of the 2020 CHI …, 2020 - dl.acm.org
Interview chatbots engage users in a text-based conversation to draw out their views and
opinions. It is, however, challenging to build effective interview chatbots that can handle user …

A review of virtual assistants' characteristics: Recommendations for designing an optimal human–machine cooperation

M Gilles, E Bevacqua - Journal of Computing and …, 2022 - asmedigitalcollection.asme.org
Designed to improve human–machine interactions, virtual agents and particularly virtual
assistants (VAs) are spreading in our daily lives. Presenting a very wide variety of …

The future of interpersonal skills development: Immersive virtual reality training with virtual humans

M Schmid Mast, EP Kleinlogel, B Tur… - Human Resource …, 2018 - Wiley Online Library
We present how immersive virtual reality (IVR) technology can be used for interpersonal
skills training in organizations. We review the distinguishing features of IVR and its potential …

Social fidelity in virtual agents: Impacts on presence and learning

AM Sinatra, KA Pollard, BT Files, AH Oiknine… - Computers in Human …, 2021 - Elsevier
Teaching and training are increasingly moving from real world venues to computerized
environments, with human instructors often being replaced or joined by virtual pedagogical …

Confiding in and listening to virtual agents: The effect of personality

J Li, MX Zhou, H Yang, G Mark - … of the 22nd international conference on …, 2017 - dl.acm.org
We present an intelligent virtual interviewer that engages with a user in a text-based
conversation and automatically infers the user's psychological traits, such as personality. We …

Serious games for training social skills in job interviews

P Gebhard, T Schneeberger, E André… - IEEE Transactions …, 2018 - ieeexplore.ieee.org
In this paper, we focus on experience-based role play with virtual agents to provide young
adults at the risk of exclusion with social skill training. We present a scenario-based serious …

Dominant and submissive nonverbal behavior of virtual agents and its effects on evaluation and negotiation outcome in different age groups

AM Rosenthal-von der Pütten, C Straßmann… - Computers in Human …, 2019 - Elsevier
In this work, we explore the effects of dominant nonverbal behavior of a virtual agent on
users in different age groups regarding their evaluations of the system as well as …

A human-driven control architecture for promoting good mental health in collaborative robot scenarios

ML Nicora, E André, D Berkmans… - 2021 30th IEEE …, 2021 - ieeexplore.ieee.org
This paper introduces the control architecture of a platform aimed at promoting good mental
health for workers interacting with collaborative robots (cobots). The platform aim is to render …