A taxonomy of social cues for conversational agents

J Feine, U Gnewuch, S Morana, A Maedche - International Journal of …, 2019 - Elsevier
Conversational agents (CAs) are software-based systems designed to interact with humans
using natural language and have attracted considerable research interest in recent years …

Trusting virtual agents: The effect of personality

MX Zhou, G Mark, J Li, H Yang - ACM Transactions on Interactive …, 2019 - dl.acm.org
We present artificial intelligent (AI) agents that act as interviewers to engage with a user in a
text-based conversation and automatically infer the user's personality traits. We investigate …

If I hear you correctly: Building and evaluating interview chatbots with active listening skills

Z **ao, MX Zhou, W Chen, H Yang, C Chi - Proceedings of the 2020 CHI …, 2020 - dl.acm.org
Interview chatbots engage users in a text-based conversation to draw out their views and
opinions. It is, however, challenging to build effective interview chatbots that can handle user …

A review of virtual assistants' characteristics: Recommendations for designing an optimal human–machine cooperation

M Gilles, E Bevacqua - Journal of Computing and …, 2022 - asmedigitalcollection.asme.org
Designed to improve human–machine interactions, virtual agents and particularly virtual
assistants (VAs) are spreading in our daily lives. Presenting a very wide variety of …

The future of interpersonal skills development: Immersive virtual reality training with virtual humans

M Schmid Mast, EP Kleinlogel, B Tur… - Human Resource …, 2018 - Wiley Online Library
We present how immersive virtual reality (IVR) technology can be used for interpersonal
skills training in organizations. We review the distinguishing features of IVR and its potential …

Social fidelity in virtual agents: Impacts on presence and learning

AM Sinatra, KA Pollard, BT Files, AH Oiknine… - Computers in Human …, 2021 - Elsevier
Teaching and training are increasingly moving from real world venues to computerized
environments, with human instructors often being replaced or joined by virtual pedagogical …

Confiding in and listening to virtual agents: The effect of personality

J Li, MX Zhou, H Yang, G Mark - … of the 22nd international conference on …, 2017 - dl.acm.org
We present an intelligent virtual interviewer that engages with a user in a text-based
conversation and automatically infers the user's psychological traits, such as personality. We …

Using a virtual reality interview simulator to explore factors influencing people's behavior

X Luo, Y Wang, LH Lee, Z **ng, S **, B Dong, Y Hu… - Virtual Reality, 2024 - Springer
Virtual reality interview simulator (VRIS) is an effective and valid tool that uses virtual reality
technology to train people's interview skills. Typically, it offers candidates prone to being …

Serious games for training social skills in job interviews

P Gebhard, T Schneeberger, E André… - IEEE Transactions …, 2018 - ieeexplore.ieee.org
In this paper, we focus on experience-based role play with virtual agents to provide young
adults at the risk of exclusion with social skill training. We present a scenario-based serious …

How do avatar characteristics affect applicants' interactional justice perceptions in artificial intelligence‐based job interviews?

Q Min, H Sun, X Wang, C Zhang - International Journal of …, 2024 - Wiley Online Library
Artificial intelligence (AI)‐based job interviews are increasingly adopted in organizations'
recruitment activities. Despite their standardization and flexibility, concerns about fairness for …