Conversational agents (CAs), described as software with which humans interact through
natural language, have increasingly attracted interest in both academia and practice …

Pedagogical conversational agents (PCAs) are an innovative way to help learners improve
their academic performance via intelligent dialog systems. However, PCAs have not yet …

The rise of artificial intelligence (AI) technologies has created promising research
opportunities for the information systems (IS) discipline. Through applying latent semantic …

Conversational agents (CAs)—frequently operationalized as chatbots—are computer
systems that leverage natural language processing to engage in conversations with human …

Although chatbots are oftentimes used in customer service encounters, interactions are
oftentimes perceived as not satisfactory. One key aspect for designing chatbots is the use of …

The increasing capabilities of conversational agents (CAs) offer manifold opportunities to
assist users in a variety of tasks. In an organizational context, particularly their potential to …

Artificial Intelligence is increasingly becoming integrated in many aspects of human life. One
particular AI comes in the form of conversational agents (CAs) such as Siri, Alexa, and …

Introduction Within the technological development path, chatbots are considered an
important tool for economic and social entities to become more efficient and to develop …

Background: The emerging Artificial Intelligence (AI) based Conversational Agents (CA)
capable of delivering evidence-based psychotherapy presents a unique opportunity to solve …

Due to significant technological advances in the field of artificial intelligence (AI), which are
driven by increased computing power, the ubiquitous availability of data, as well as new …