BACKGROUND [0003] At present, the mainstream speech recognition framework is an end-
to-end framework based on a codec attention mechanism. However, the end-to-end …

A customer service system that includes a customer device associated with a customer, an
agent device associated with an agent, and a monitoring system. The monitoring system …

Techniques for using logit values for classifying utterances and messages input to chatbot
systems in natural language processing. A method can include a chatbot system receiving …

Abstract Systems, computer-implemented methods, and computer program products to
facilitate end to end integration of dialogue history for spoken language understanding are …

An object is to give the user the impression that the system has sufficient dialogue
capabilities. A humanoid robot (50) presents a first system speech to elicit information …

User interfaces are the access points for users to interact with their user devices, smart
devices, smart screens or software applications, eg web based or mobile based …

Abstract Systems and methods for distributing cloud-based language processing services to
partially execute in a local device to reduce latency perceived by the user. For example, a …

US11610584B2 - Methods and systems for determining characteristics of a dialog between a
computer and a user - Google Patents US11610584B2 - Methods and systems for determining …

A method for retrieving a multi-turn dialogue, a storage medium, and an electronic device
are provided. The detailed implementation includes: obtaining present question information …

Electronic data management systems represent a potentially efficient and convenient way to
manage data of many kinds. For example, millions of people turn to data management …