Artificial intelligence in tourism and hospitality: Bibliometric analysis and research agenda

M Knani, S Echchakoui, R Ladhari - International Journal of Hospitality …, 2022 - Elsevier
Artificial intelligence (AI) has received a great deal of attention in tourism and hospitality
(T&H) literature and practices. The authors of this study propose a bibliometric approach …

Systematic literature review analysing smart tourism destinations in context of sustainable development: Current applications and future directions

Y El Archi, B Benbba, Z Nizamatdinova, Y Issakov… - Sustainability, 2023 - mdpi.com
The growing popularity of smart tourism destinations (STDs) has increased the need to
investigate their potential impact on sustainable development. This systematic literature …

Smart hospitality: from smart cities and smart tourism towards agile business ecosystems in networked destinations

D Buhalis, P O'Connor, R Leung - International Journal of …, 2022 - emerald.com
Purpose Building on recent smart hospitality systematic reviews and extensive literature
analyses, this paper aims to explore recent developments, themes and issues within smart …

[HTML][HTML] The role of technology in enhancing the tourism experience in smart destinations: A meta-analysis

I Sustacha, JF Banos-Pino, E Del Valle - Journal of Destination Marketing & …, 2023 - Elsevier
An increasing number of destinations are using smart technology to enrich the travel
experience. The aim of this paper is to integrate the findings about how technology affects …

Measuring the progress of smart destinations: The use of indicators as a management tool

JA Ivars-Baidal, MA Celdrán-Bernabeu… - Journal of Destination …, 2021 - Elsevier
This paper aims at develo** and applying an indicators system for smart tourism
destinations in order to better understand the current situation of a set of destinations which …

The Smart DMO: A new step in the digital transformation of destination management organizations

U Gretzel - European Journal of Tourism Research, 2022 - ejtr.vumk.eu
Smart tourism development has been adopted by destinations around the world to
strengthen their long-term competitiveness in light of rapid technological, societal and …

A systematic and critical review of Internet of Things in contemporary hospitality: a roadmap and avenues for future research

Z Elkhwesky, EFY Elkhwesky - International Journal of Contemporary …, 2022 - emerald.com
Purpose Internet of Things (IoT) is a key enabler of big data and it is critical toward a new
age of firm's architecture and proper decision-making for the industry. IoT adoption by the …

[HTML][HTML] Smart governance for heritage tourism destinations: Contextual factors and destination management organization perspectives

A Mandić, J Kennell - Tourism Management Perspectives, 2021 - Elsevier
The sustainable development of tourism is a major concern for destination management
organisations (DMOs) in heritage tourism. Smart tourism advocates claim that …

Systematic review of smart tourism research

BH Ye, H Ye, R Law - Sustainability, 2020 - mdpi.com
In recent decades, smart tourism has been attracting attention from practitioners and
scholars. The current study used multiple analysis methods to conduct a systematic review …

A critical review of smart hospitality and tourism research

R Law, H Ye, ICC Chan - International Journal of Contemporary …, 2022 - emerald.com
Purpose This study aims to build a comprehensive knowledge structure of smart hospitality
and tourism research. Design/methodology/approach Content analysis is carried out on the …