Marketing in the Metaverse: Conceptual understanding, framework, and research agenda

KG Barrera, D Shah - Journal of Business Research, 2023 - Elsevier
A hyper-connected digital universe referred to as the 'metaverse'bears the promise of
fundamentally changing how consumers, brands, and firms will transact and interact in a …

How to promote user purchase in metaverse? A systematic literature review on consumer behavior research and virtual commerce application design

B Shen, W Tan, J Guo, L Zhao, P Qin - Applied Sciences, 2021 - mdpi.com
Virtual commerce applies immersive technology such as augmented reality and virtual
reality into e-commerce to shift consumer perception from 2D product catalogs to 3D …

[PDF][PDF] What drives consumer shop** behavior in live streaming commerce?

X Xu, JH Wu, Q Li - Journal of electronic commerce research, 2020 - ojs.jecr.org
Drawing upon the stimulus–organism–response framework, this study investigates
contextual and environmental stimuli effects (streamer attractiveness, para-social …

COVID-19 information overload and generation Z's social media discontinuance intention during the pandemic lockdown

H Liu, W Liu, V Yoganathan, VS Osburg - Technological forecasting and …, 2021 - Elsevier
While previous research highlights the benefits of social media in times of a pandemic, this
research focuses on the potential dark side of social media use among Generation Z (Gen Z) …

Human vs. AI: Understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms

X Cheng, X Zhang, J Cohen, J Mou - Information Processing & …, 2022 - Elsevier
Text-based chatbots are being touted as a disruptive innovation with unprecedented
business potential. However, frequent failures in human–chatbot conversations have led to …

Avatar-mediated experience in the metaverse: The impact of avatar realism on user-avatar relationship

DY Kim, HK Lee, K Chung - Journal of Retailing and Consumer Services, 2023 - Elsevier
This study aims to explore the role of avatars in mediating users with the metaverse
environment. This study applies the construal level theory and source attractiveness model …

Interactivity, Inspiration, and Perceived Usefulness! How retailers' AR-apps improve consumer engagement through flow

V Arghashi, CA Yuksel - Journal of Retailing and Consumer Services, 2022 - Elsevier
This study investigates the antecedents and outcomes of consumer engagement through AR
apps and suggests a new conceptual model. The purpose of the paper is to examine how …

How do virtual streamers affect purchase intention in the live streaming context? A presence perspective

W Gao, N Jiang, Q Guo - Journal of Retailing and Consumer Services, 2023 - Elsevier
The rise of live streaming commerce has attracted attention from scholars and practitioners
as a new opportunity to reach consumers. However, few studies have focused on the role of …

Digital sensory marketing: Integrating new technologies into multisensory online experience

O Petit, C Velasco, C Spence - Journal of Interactive …, 2019 - journals.sagepub.com
People are increasingly purchasing (eg, food, clothes) and consuming (eg, movies, courses)
online where, traditionally, the sensory interaction has mostly been limited to visual, and to a …

Virtual reality presence as a preamble of tourism experience: The role of mental imagery

V Bogicevic, S Seo, JA Kandampully, SQ Liu… - Tourism …, 2019 - Elsevier
While the dominant research stream on tourism technologies has investigated the adoption
of self-service, mobile, and web-based technologies, the potential of destination marketing …